- Employer:
- Drive LtD
- Location:
- Unit 8 Cefn Coed, CF15 7QQ, United Kingdom.
- Pay:
- Apprenticeship rates
- Hours of work:
- 31-40 hours per week
- Training provider:
- Associated Community Training Ltd
- Level:
- Foundation Apprenticeship (Level 2)
- Sector:
- Business and Management
- Pathway:
- Business Administration
- Possible start date:
- 01 July 2026
- Closing date:
- 16 June 2026
- Positions available:
- 1
- Vacancy ID:
- 7023
Important Information for Applicants Please note that, due to funding regulations, applicants who already hold a degree are not eligible for this opportunity. If you hold a degree, please do not apply, as your application will not be considered. To apply, please send your CV along with a cover letter outlining your suitability for the role via email
About the apprenticeship
Duties
• Act as a first point of contact at reception, welcoming visitors and managing telephone enquiries
• Provide customer service support, responding to emails and liaising with colleagues across departments
• Support general office administration, including handling mail and maintaining office supplies
• Update spreadsheets, databases and records accurately in line with data protection standards
• Assist with health & safety administration, including maintaining compliance logs and supporting awareness activities
• Support training coordination, internal meetings and staff events
• Maintain accurate and confidential records
• Contribute to team discussions and support continuous improvement of processes
Additional information
Drive is a values-led social care organisation committed to supporting people to live the life that matters to them. This apprenticeship offers a unique opportunity to gain hands-on experience within a busy HR, Learning & Development and Wellbeing environment.
You will work alongside a supportive and experienced team, contributing to real organisational processes such as recruitment, onboarding, training coordination and employee support. This role provides a strong foundation for a future career in HR, Learning & Development or wider business support functions, with structured learning built into the role through the Level 2 qualification.
Requirements
Skills
1. Friendly, customer-focused manner
2. Good communication skills
3. Basic IT literacy (Word, email, Teams)
4. Experience in customer service or reception (any setting)
5. Interest in health & safety or wellbeing activities
6. Basic spreadsheet or data entry skills
Qualifications
no formal qualifications required for the role as training will be provided to gain essential skills if not already held
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Associated Community Training Ltd
- Training provider course:
- Business Administration
About the employer
Unit 8 Cefn Coed, CF15 7QQ, United Kingdom
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Important Information for Applicants Please note that, due to funding regulations, applicants who already hold a degree are not eligible for this opportunity. If you hold a degree, please do not apply, as your application will not be considered. To apply, please send your CV along with a cover letter outlining your suitability for the role via email Interviews to be held on the 16th June 2026
How to apply
Email the address below to apply for this vacancy
Important Information for Applicants Please note that, due to funding regulations, applicants who already hold a degree are not eligible for this opportunity. If you hold a degree, please do not apply, as your application will not be considered. To apply, please send your CV along with a cover letter outlining your suitability for the role via email