Eglwysbach Medical Practice
- Berw Road, CF37 2AA, United Kingdom.
- National minimum wage
- Hours of work:
31-40 hours per week
- Foundation Apprenticeship (Level 2)
- Possible start date:
- 01 August 2021
- Closing date:
- 30 September 2021
- Positions available:
- Vacancy ID:
About the apprenticeship
Retrieve, scan & file medical records as required ensuring accuracy
Staff reception desk, updating computer on patients’ arrival & dealing with a range of routine queries including prescription requests. Problem solve issues within experience but where senior staff are always available for advice. Concentration is required to deal with patients requests & there is occasional exposure to difficult/demanding situations including verbal aggression where again senior staff are always available.
Prepare consulting rooms replenishing stationery & ensuring rooms are neat & tidy
First point of contact for patients who telephone, managing appointments, dealing with routine queries, giving results, where more senior staff are always available
Pathology results – daily allocating results to appropriate GP & contacting patients as per protocol
Preparing & monitoring invoices according to practice protocol reporting monthly to the practice manager
Preparing files for all new patients
Updating practice systems with data gathered from a variety of sources eg secondary care letters through scanning, electronic links & Cervical Screening Wales ensuring accuracy
Processing routine requests for repeat prescriptions with guidance from office manager as per protocol ensuring accuracy
Monitor registration links in accordance with practice protocol
Demonstrate duties to new staff
Participate in the development of protocols through contribution to staff meetings
Good general standard of education
Experience of working in an office environment
Working face to face with the public
Ability to work to deadlines
Ability to establish good working relationships with colleagues/patients
No minimum requirements
- Welsh Spoken Skills:
- Welsh Written Skills:
Business Administration Level 2
About the employerEglwysbach Medical Practice Berw Road
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Suitable candidates will be notified of interview as appropriate.
How to apply
Email the address below to apply for this vacancy