The content of this Pathway has been agreed by Instructus. This is the only Apprenticeship Pathway in the Business & Management sector approved for use in Wales that is eligible for Welsh Government funding.
Learning Programme Content
The Learning Programme provision shall comprise of three mandatory elements:
- Qualifications,
- Essential Skills
- On/off the job training
The total minimum credit value required for the Level 2 Pathway Team Leading is 58 credits.
The total minimum credit value required for the Level 3 Pathway Management is 73 credits.
The total minimum credit value required for the Level 4 Pathway Management is 108 credits.
The total minimum credit value required for the Level 5 Pathway Management & Leadership is 108 credits.
Entry requirements
There are no mandatory entry requirements for this Apprenticeship Pathway. However employers are looking to attract apprentices who have a strong interest in a career in management. They expect applicants to demonstrate a "can do" attitude and have basic numeracy, literacy and communication skills on which the apprenticeship will build.
Entrants will come from a diverse range of backgrounds and will come with a range of experiences, age, personal achievements and, in some cases, prior qualifications and awards which may count towards the achievement of an apprenticeship programme. The examples below, which are in no particular order of preference, include having:
- held a position of responsibility at school or college; OR
- undertaken work experience or work placement experience; OR
- completed the Duke of Edinburgh Award or similar award; OR
- achieved the Welsh Baccalaureate, including the Principal Learning Qualifications of
- Business, Administration and Finance, Retail Business or Hospitality; OR
- achieved GCSEs or A levels; OR
- achieved Regulatory Qualification Awards, Certificates or Diplomas.
Apprentices who are undertaking the Management Level 3 Apprenticeship are likely to have some prior experience in a managerial or team leader role, although this is not a formal requirement.
Apprentices who are undertaking the Higher Apprenticeship in Management or the Higher Apprenticeship in Management & Leadership are expected to have significant experience of working at a middle management level to ensure they have the suitable foundations on which to further build their knowledge and skills.
Apprenticeship pathway learning programme(s)
Level 2: Team Leading
Level 2: Team Leading Qualifications
Participants must achieve one of the following combined qualification(s) below.
| Level 2 Diploma in Team Leading | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| Chartered Management Institute | C00/0647/3 601/3795/2 | 40 | 400 | Combined | English Only |
| Institute of Leadership & Management | C00/0630/4 601/3216/4 | 40 | 400 | Combined | English Only |
| Pearson Education Ltd | C00/0634/6 601/3430/6 | 40 | 400 | Combined | English-Welsh |
Please see Annex 1 for the relationship between the competence and knowledge units within the combined qualification.
Essential Skills Wales (ESW)
| Level 2: Team Leading | Level | Minimum Credit Value |
|---|---|---|
| Communication | 1 | 6 |
| Application of number | 1 | 6 |
| Digital literacy | 1 | 6 |
Essential Skills Wales qualifications assessment languages are English-Welsh
On/Off the Job training
| Pathway | Minimum On the Job Training Hours | Minimum Off the Job Training Hours |
|---|---|---|
| Level 2: Team Leading | 300 | 189 |
On/Off the Job Qualification details (Minimum Credit & Hours)
Level 2 Diploma in Team Leading 40 credits / 201 hours (minimum) associated with the competence and knowledge element of the combined qualification.
The total on and off the job training hours for this Pathway is 489 hours.
On/Off the Job Essential Skills details (Minimum Credit & Hours)
6 credits/60 GLH Level 1 Essential Skills Wales Communication
6 credits/60 GLH Level 1 Essential Skills Wales Application of Number
6 credits/60 GLH Level 1 Essential Skills Wales Digital Literacy
Level 3: Management
Level 3: Management Qualifications
Participants must achieve one of the following combined qualification(s) below.
| Level 3 Diploma in Management | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| BIIAB | C00/0645/9 601/3744/7 | 55 | 550 | Combined | English Only |
| Chartered Management Institute | C00/0646/7 601/3779/4 | 55 | 550 | Combined | English Only |
| Institute of Leadership & Management | C00/0630/8 601/3240/1 | 55 | 550 | Combined | English Only |
| Pearson Education Ltd | C00/0632/5 601/3396/X | 55 | 550 | Combined | English-Welsh |
Please see Annex 2 for the relationship between the competence and knowledge units within the combined qualification.
Essential Skills Wales (ESW)
| Level 3: Management | Level | Minimum Credit Value |
|---|---|---|
| Communication | 1 | 6 |
| Application of number | 1 | 6 |
| Digital literacy | 1 | 6 |
Essential Skills Wales qualifications assessment languages are English-Welsh
On/Off the Job training
| Pathway | Minimum On the Job Training Hours | Minimum Off the Job Training Hours |
|---|---|---|
| Level 3: Management | 358 | 214 |
On/Off the Job Qualification details (Minimum Credit & Hours)
Level 3 Diploma in Management - 55 credits / 284 Hours (minimum) associated with the competence and knowledge element of the combined
The total on and off the job training hours for this Pathway is 572 hours.
On/Off the Job Essential Skills details (Minimum Credit & Hours)
6 credits/60 GLH Level 1 Essential Skills Wales Communication
6 credits/60 GLH Level 1 Essential Skills Wales Application of Number
6 credits/60 GLH Level 1 Essential Skills Wales Digital Literacy
Level 4: Management
Level 4: Management Qualifications
Participants must achieve one of the following competence and knowledge qualification(s) below.
| Level 4 Diploma in Principles of Leadership and Management | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| Institute of Leadership & Management | C00/0657/4 601/4235/2 | 37 | 370 | Knowledge | English Only |
| Level 4 Diploma in Management and Leadership | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| Pearson Education Ltd | C00/0636/7 601/3500/1 | 37 | 370 | Knowledge | English Only |
| Foundation Degree in Applied Professional Practice | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| Cardiff Metropolitan University | n/a | 240 | 2400 | Knowledge | English only |
| FdSc in Applied Business Management | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| Swansea University | n/a | 240 | 2400 | Knowledge | English only |
Essential Skills Wales (ESW)
| Level 4: Management | Level | Minimum Credit Value |
|---|---|---|
| Communication | 1 | 6 |
| Application of number | 1 | 6 |
| Digital literacy | 1 | 6 |
Essential Skills Wales qualifications assessment languages are English-Welsh
On/Off the Job training
| Pathway | Minimum On the Job Training Hours | Minimum Off the Job Training Hours |
|---|---|---|
| Level 4: Management | 394 | 186 |
On/Off the Job Qualification details (Minimum Credit & Hours)
Competence & knowledge qualifications - 90 credits / 292 hours (minimum) for the knowledge based qualification.
The total on and off the job training hours for this Pathway is 580 hours.
On/Off the Job Essential Skills details (Minimum Credit & Hours)
6 credits/60 GLH Level 1 Essential Skills Wales Communication
6 credits/60 GLH Level 1 Essential Skills Wales Application of Number
6 credits/60 GLH Level 1 Essential Skills Wales Digital Literacy
Level 5: Management & Leadership
Level 5: Management & Leadership Qualifications
Participants must achieve one of the following competence and knowledge qualification(s) below.
| Level 5 NVQ Diploma in Management and Leadership | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| Chartered Management Institute | C00/0646/8 601/3780/0 | 53 | 530 | Competence | English only |
| Institute of Leadership & Management | C00/0631/1 601/3254/1 | 53 | 530 | Competence | English-Welsh |
| Level 5 Diploma in Management and Leadership | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| BIIAB | C00/0743/1 601/6773/7 | 39 | 390 | Knowledge | English only |
| Pearson Education Ltd | C00/0640/0 601/3596/7 | 39 | 390 | Knowledge | English only |
| Chartered Management Institute | C00/1242/6 603/2392/9 | 37 | 370 | Knowledge | English Only |
| Level 5 Diploma in Principles of Leadership and Management | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| Institute of Leadership & Management | C00/0495/9 600/5857/2 | 39 | 390 | Knowledge | English only |
| Foundation Degree in Applied Professional Practice | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| Cardiff Metropolitan University | n/a | 240 | 2400 | Knowledge | English only |
| FdSc in Applied Business Management | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| Swansea University | n/a | 240 | 2400 | Knowledge | English only |
Essential Skills Wales (ESW)
| Level 5: Management & Leadership | Level | Minimum Credit Value |
|---|---|---|
| Communication | 1 | 6 |
| Application of number | 1 | 6 |
| Digital literacy | 1 | 6 |
Essential Skills Wales qualifications assessment languages are English-Welsh
On/Off the Job training
| Pathway | Minimum On the Job Training Hours | Minimum Off the Job Training Hours |
|---|---|---|
| Level 5: Management & Leadership | 417 | 238 |
On/Off the Job Qualification details (Minimum Credit & Hours)
Competence & knowledge qualifications - 90 credits / 315 hours (minimum) for the knowledge based qualification
The total on and off the job training hours for this Pathway is 655 hours.
On/Off the Job Essential Skills details (Minimum Credit & Hours)
- 6 credits/60 GLH Level 1 Essential Skills Wales Communication
- 6 credits/60 GLH Level 1 Essential Skills Wales Application of Number
- 6 credits/60 GLH Level 1 Essential Skills Wales Digital Literacy
Progression
Level 2: Team Leading
Progression into the Level 2 Foundation Apprenticeship in Team Leading:
Progression into this apprenticeship may be from a wide number of routes due to the varying backgrounds and past academic and work related experiences of apprentices. Such routes will include having:
- achieved Regulatory Qualification Awards, Certificates or Diplomas, either in management related areas or in sector specific areas
- achieved a Welsh Baccalaureate, including any of the Principal Learning Qualifications at foundation and higher level, each of which have underpinning management and leadership themes
- achieved GCSEs or A Levels
- undertaken a sector specific or related foundation apprenticeship, such as a Business & Administration Foundation Apprenticeship.
Learners may also progress into the foundation apprenticeship without prior qualifications.
Progression from the Level 2 Foundation Apprenticeship in Team Leading:
Foundation apprentices, with support and opportunities in the workplace, can progress onto:
- the Level 3 Apprenticeship in Management
- other level 3 apprenticeships, such as business and administration
- the Welsh Baccalaureate, including one of the Principal Learning Qualifications in a range of related sectors, such as business, administration and finance, information technology,
- public services and retail business
- Further education to undertake management, business related or other qualifications.
With additional training, apprentices may be able to progress in their careers to roles such as first line managers, section managers, assistant managers, trainee managers, senior supervisors and junior non-commissioned officers (armed forces).
Level 3: Management
Progression into the Level 3 Apprenticeship in Management:
Progression into this apprenticeship may be from a wide number of routes due to the varying backgrounds and past academic and work related experiences of apprentices. Such routes will include having:
- the Level 2 Foundation Apprenticeship in Team Leading
- foundation apprenticeships in sector specific areas such as retail or healthcare
- achieved Regulatory Qualification Awards, Certificates or Diplomas in Management or sector specific, non-management areas
- achieved a Welsh Baccalaureate Principal Learning Qualification at Foundation or Higher level, each of which have underpinning management and leadership themes
- achieved GCSEs or A Levels.
Learners may also progress into the apprenticeship without prior qualifications.
Most learners progressing into the Management Level 3 Apprenticeship have some prior experience in a team leading or management job role, although this is not a formal requirement. Learners who do not have any prior experience in a team leading or management job role may be better suited to the Team Leading Foundation Apprenticeship, although all individuals should be judged on their own merits, experiences and capabilities.
Progression from the Level 3 Apprenticeships in Management apprentices, with support and opportunities in the workplace, can progress on to:
- the Higher Apprenticeship in Management
- the Higher Apprenticeship in Management & Leadership
- further or higher education to undertake management, business or other qualifications, including Foundation Degrees in Management & Leadership, Business and Business Management
- a range of management, business and other undergraduate programmes
- a range of management and other professional qualifications at level 4 and above.
With additional training, apprentices may be able to progress in their careers to roles including middle and senior manager, department manager, head of department, or a wide range of managerial roles within business.
Level 4: Management
Progression into the Higher Apprenticeship in Management Progression into this higher apprenticeship may be from a wide number of routes due to the varying backgrounds and past academic and work related experiences of apprentices. The higher apprenticeship has been designed to be suitable for candidates from any sector or industry and as such, is a suitable progression route from almost all apprenticeships. Such routes will include having achieved an apprenticeship or higher apprenticeship in a wide range of sector specific areas, such as retail, business and professional administration or healthcare:
- achieved the Level 3 Apprenticeship in Management
- achieved Regulatory Qualification Awards, Certificates or Diplomas in Management or sector specific, non-management areas
- achieved GCSEs or A Levels.
It is expected that level 4 higher apprentices will have significant experience of working at a junior or middle management level to ensure they have the suitable foundations on which to further build their knowledge and skills. Learners are also expected to have some line management experience. All individuals should be judged on their own merits, experiences and capabilities to ensure they are enrolled in the most appropriate Apprenticeship Pathway.
- Learners who do not have any management experience may be better suited to the Level 2 Team Leading Foundation Apprenticeship.
- Learners who have only limited prior experience in a management role may be better suited to the Level 3 Management Apprenticeship.
- Learners who have significant experience of working at a middle management level may be better suited to the Level 5 Management & Leadership Higher Apprenticeship.
Progression from the Higher Apprenticeship Management Higher apprentices, with support and opportunities in the workplace, can progress onto:
- the Level 5 Higher Apprenticeship in Management & Leadership
- a range of management and other professional qualifications at level 6 and above
- higher education to undertake management, business or other qualifications, including Degrees or Masters in Management & Leadership, Business and Business Management
- further employment opportunities within their current job role/alternative job roles
- specialised qualifications providing additional technical knowledge
- possible membership of professional bodies, including the Chartered Management Institute and the Institute of Leadership & Management.
With additional training, higher apprentices may be able to progress in their careers to senior management or director level roles and, in time, to chief executive positions.
Level 5: Management & Leadership
Progression into the Higher Apprenticeship in Management & Leadership:
Progression into this higher apprenticeship may be from a wide number of routes due to the varying backgrounds and past academic and work related experiences of apprentices. The higher apprenticeship has been designed to be suitable for candidates from any sector or industry and as such, is a suitable progression route from almost all apprenticeships. Such routes will include having:
- achieved an apprenticeship or higher apprenticeships in a wide range of sector specific areas, such as retail, business and professional administration or healthcare
- achieved the Level 3 Apprenticeship in Management
- achieved the Level 4 Higher Apprenticeship in Management
- achieved Regulatory Qualification Awards, Certificates or Diplomas in Management or sector specific, non-management areas
- achieved GCSEs or A Levels.
It is expected that higher apprentices will have significant experience of working at a middle management level to ensure they have the suitable foundations on which to further build their knowledge and skills. Learners who do not have any management experience may be better suited to the Team Leading Foundation Apprenticeship. Learners who have only limited prior experience in a management role may be better suited to the Level 3 Management Apprenticeship. All individuals should be judged on their own merits, experiences and capabilities to ensure they are enrolled in the most appropriate apprenticeship Pathway.
Progression from the Higher Apprenticeship in Management & Leadership Higher apprentices, with support and opportunities in the workplace, can progress onto:
- a range of management and other professional qualifications at level 6 and above
- higher education to undertake management, business or other qualifications, including Degrees or Masters in Management & Leadership, Business and Business Management
- further employment opportunities within their current job role/alternative job roles
- specialised qualifications providing additional technical knowledge
- possible membership of professional bodies, including the Chartered Management Institute and the Institute of Leadership & Management.
With additional training, higher apprentices may be able to progress in their careers to senior management or director level roles and, in time, to chief executive positions.
Foundation apprentices will work in job roles such as team/section leaders, floor managers, helpdesk managers and trainee supervisors. Apprentices will work in job roles such as first line, section, assistant, trainee managers, senior supervisors and junior non-commissioned officers (armed forces). Those undertaking the higher apprenticeship will work in job roles such as managers, senior managers, directors and head of department.
Equality and diversity
It is important that apprenticeship Pathways are inclusive and can demonstrate an active approach to identifying and removing barriers to entry and progression. Pathways should advance equality of opportunity between persons who share protected characteristics and those persons who do not as identified in the Equality Act 2010.
The Protected characteristics identified in the Equality Act are age, disability, gender re-assignment, race, religion or belief, sex, sexual orientation, pregnancy and maternity. Marriage and civil partnership is also included although only in respect of the requirement to eliminate discrimination in employment.
Training providers and employers must also comply with the other duty under the Equality Act 2010 to ensure that applicants are not discriminated against in terms of entry to the industry based upon those nine protected characteristics.
According to national statistics data, approximately two-thirds of the UK’s 4.5m managers and senior officials are male and one-third are female. In contrast to the gender imbalance associated with management, the occupation is representative of the population as a whole in terms of the number of managers from minority backgrounds and those with disabilities, although this may not be true at all levels of management, particularly senior management positions.
As the UK workforce and customer base becomes more diverse, management needs to reflect that diversity and manage it effectively. This requires not only sensitivity to issues such as ethnicity, culture, gender and disability, but an awareness of the potential for different and more creative approaches that diversity in general brings.
Apprenticeships are seen as a vital route to encourage and facilitate a diverse set of individuals entering into management. Entry conditions to this Pathway do not discriminate against any individuals, with the Pathway being open and accessible to all potential apprentices.
Mentoring is also promoted within the apprenticeship to provide additional support and increase the chances of apprentices staying.
In order to address some of these issues, awareness of management as a profession is being raised through:
- the Welsh Baccalaureate Principle Learning Qualification in Business, Administration and Finance
- teaching resources for schools
- various Women in Work initiatives
- professional networks such as the Network for Black Professionals and Women in Management
- Various careers websites for the management industry, which include non-stereotypical images.
Instructus Skills continues to monitor take up and achievement of all Apprenticeships through its Advisory Groups and continue to take steps to address any barriers to take up and achievement as part of its Qualification Strategy.
Employment responsibilities and rights
Employment Responsibilities and Rights (ERR) is no longer compulsory. But it is recommended that all apprentices (especially the 16 years -18 year group) receive a company induction programme
Responsibilities
It is the responsibility of the Training Provider and Employer to ensure that the requirements of this pathway are delivered in accordance with the Welsh Government Apprenticeships Guidance.
Further information may be obtained from: Welsh Government
Annex 1 Level 2: Team Leading
Relationship between competence and knowledge qualifications
The Level 2 Diploma in Team Leading includes both knowledge and competence units.
Learners must complete a minimum of 40 credits. 22 credits from mandatory units, a
minimum of 12 credits from Group B optional units and a maximum of 6 credits from Group C optional units.
The requirement for at least 10 credits on the Regulatory Qualification for the knowledge element and 10 credits for the competence element will be completed through the mandatory units.
By completing the following mandatory units, the apprentice will achieve 11 credits for competence and 11 credits for knowledge:
Mandatory Group
Competence
- L/506/1788 - Manage personal performance and development (4 credits competence)
- T/506/1798 - Communicate work-related information (2 credits competence)
- H/506/1800 - Lead and manage a team (5 credits competence)
- Knowledge
- R/506/2294 - Principles of team leading (5 credits knowledge)
- R/506/2957 - Understand business (4 credits knowledge)
- T/506/1798 - Communicate work-related information (2 credits knowledge)
As part of the evidence requirements for Apprenticeship Completion certification, a copy of a completed, current Apprentice Certificate Claim form must be uploaded to ACW
Please note: those who have already achieved competence and/or knowledge qualifications prior to this Apprenticeship must select options, which will equip them with new skills and learning.
Annex 2 Level 3: Management
Relationship between competence and knowledge qualifications
The Level 3 Diploma in Management includes both knowledge and competence units. Learners must complete a minimum of 55 credits. 31 credits from mandatory units, a minimum of 17 credits from Group B optional units and a maximum of 7 credits from Group C optional units.
The requirement for at least 10 credits on the Regulatory Qualification for the knowledge element and 10 credits for the competence element will be completed through the mandatory units. By completing the mandatory units the apprentice will achieve 7 credits for competence and 24 credits for knowledge. A further minimum of 3 credits from competence will be achieved by completing the required number of units from Group B.
Mandatory Group
Competence units
T/506/2952 - Manage personal and professional development (3 credits)
A/506/1821 - Manage team performance (4 credits)
Knowledge units
F/506/2596 Principles of leadership and management (8 credits)
R/506/1937 Principles of people management (6 credits)
D/506/1942 Principles of Business (10 credits)
Group B - optional competence group
T/506/1820 Promote equality, diversity and inclusion in the workplace (3 credits)
J/506/1921 Manage individuals’ performance (4 credits)
L/506/1922 Manage individuals’ development in the workplace (3 credits)
Y/506/1924 Chair and lead meetings (3 credits)
J/506/2292 Encourage innovation (4 credits)
K/506/1927 Manage conflict within a team (5 credits)
M/506/1928 Procure products and/or services (5 credits)
T/506/1929 Implement change (5 credits)
K/506/1930 Implement and maintain business continuity plans and processes (4 credits)
M/506/1931 Collaborate with other departments (3 credits)
A/506/1933 Support remote or virtual teams (4 credits)
F/506/1934 Participate in a project (3 credits)
J/506/1949 Develop and maintain professional networks (3 credits)
Y/506/1955 Develop and implement an operational plan (5 credits)
M/506/1962 Encourage learning and development (3 credits)
A/506/1981 Discipline and grievance management (3 credits)
F/506/1982 Develop working relationships with stakeholders (4 credits)
K/506/1989 Manage physical resources (4 credits)
J/506/2907 Manage the impact of work activities on the environment (4 credits)
K/506/1992 Prepare for and support quality audits (3 credits)
T/506/1994 Conduct quality audits (3 credits)
A/506/1995 Manage a budget (4 credits)
R/506/1999 Manage a project (7 credits)
L/506/2004 Manage business risk (6 credits)
A/506/2032 Manage knowledge in an organisation (5 credits)
A/506/2032 Manage knowledge in an organisation (5 credits)
R/506/2909 Recruitment, selection and induction practice (6 credits)
M/506/2044 Manage redundancy and redeployment (6 credits)
Group C contains 50 credits from competence units and 2 credits from a knowledge unit.
As part of the evidence requirements for Apprenticeship Completion certification, a copy of a completed, current Apprentice Certificate Claim form must be uploaded to ACW
Please note: those who have already achieved competence and/or knowledge qualifications prior to this Apprenticeship must select options which will equip them with new skills and learning.