The content of this Pathway has been agreed by CITB. This is the only Construction Building Apprenticeship Pathway in the Construction and Building Services sector approved for use in Wales that is eligible for Medr funding.
ISSUE DATE: 01/09/2026 ACW Framework No.: FR05066 V2
Learning Programme Content
The Learning Programme provision shall comprise of three mandatory elements:
- Qualifications,
- Essential Skills
- On/off the job training
The total minimum credit value required for the Level 2 Pathway Maintenance Operations is 118 credits.
Entry requirements
There are a variety of ways to enter Level 2 apprenticeship in construction building, for example:
• previously worked in construction e.g. as a labourer
• Welsh Baccalaureate.
• Essential Skills Wales Application of Number and Communication or any of the wider Key Skills
• NVQ Level 1 in a construction occupation
• A Levels and GCSEs
• work experience and a positive attitude
• Pre-Apprenticeship Learning
Level 2: Maintenance Operations
Level 2: Maintenance Operations Qualifications
Participants must achieve one of the following competence and knowledge qualification(s) below.
| Level 2 NVQ Diploma in Building Maintenance Multi-Trade Repair and Refurbishment (Construction) | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| City & Guilds | C00/0619/0 601/2468/4 | 62 | 620 | Competence | English Only |
| Level 2 Diploma in Maintenance Operations (Construction) | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| City & Guilds | C00/0556/1 600/8049/8 | 54 | 540 | Knowledge | English Only |
Essential Skills Wales (ESW)
| Level 2: Maintenance Operations | Level | Minimum Credit Value |
|---|---|---|
| Communication | 1 | 6 |
| Application of number | 1 | 6 |
On/Off the Job Qualification details (Minimum Credit & Hours)
Competence qualification - 62 credits & Knowledge qualification - 54 credits
The total amount of training hours - which includes both on and off-the-job learning for this Pathway is 1020 training hours.
On/Off the Job Essential Skills details (Minimum Credit & Hours)
6 credits/45 GLH Level 1 Essential Skills Wales Communication
6 credits/45 GLH Level 1 Essential Skills Wales Application of Number
Job roles
Maintenance Operative
Working in domestic and commercial premises to given specifications repairing or renewing wood products, plumbing, wall and floor tiling, decorating, bricklaying and plastering depending upon the route taken in the qualification.
Progression
Progression routes into:
This will be from a variety of routes, including: • previously worked in construction e.g. as a labourer • Welsh Baccalaureate. • Essential Skills Wales Application of Number and Communication or any of the wider Key Skills • NVQ Level 1 in a construction occupation • A Levels and GCSEs • work experience and a positive attitude • Pre-Apprenticeship Learning • Pathway to Apprenticeships and 14-19 learning
Progression from:
Repair and Maintenance has a wide range of opportunities that apprentices can be involved with in a structured career path such as refurbishments and designer work. Apprentices could be involved in small domestic projects or major projects such domestic housing refurbishment or commercial office blocks.
This apprenticeship will enable progression to: • Apprenticeship (Level 3) in Construction trades
After gaining work experience in the chosen occupational area there are also opportunities to progress into occupational work supervision, management, or technical support areas
Equality and diversity
It is important that apprenticeship Pathways are inclusive and can demonstrate an active approach to identifying and removing barriers to entry and progression. Pathways should advance equality of opportunity between persons who share protected characteristics and those persons who do not as identified in the Equality Act 2010.
The protected characteristics identified in the Equality Act are age, disability, gender re-assignment, race, religion or belief, sex, sexual orientation, pregnancy and maternity. Marriage and civil partnership is also included although only in respect of the requirement to eliminate discrimination in employment.
Training providers and employers MUST also comply with the other duty under the Equality Act 2010 to ensure that applicants are not discriminated against in terms of entry to the industry based upon those nine protected characteristics.
Although the construction industry has not, historically, been a traditional career choice for women. This has now changed, and women are better supported and work successfully in the industry.
The sectoral bodies work at local, regional and national levels to identify and address issues around equality and diversity. This work is supported by local/national government, non-governmental bodies/agencies and relevant Unions.
It is a requirement that apprentice recruitment is open and fair to all who meet the selection criteria, regardless of gender, ethnic origin, religion/belief, sexual orientation or disability.
All partners involved in the delivery of the apprenticeship and employers must be committed to a policy of equal opportunities and must have a formal equal opportunities policy and procedure in place.
Employers/providers must be able to demonstrate that there are no overt or covert discriminatory practices in selection and employment. All promotional, selection and training activities must comply with relevant legislation such as the Equality Act 2010.
Providers will monitor equality of opportunity practice and procedures within their own organisation and take positive action when necessary. It is also recommended that employers/providers conduct an exit interview if the apprentice leaves the programme before completion.
Employment responsibilities and rights
Employment Responsibilities and Rights (ERR) is no longer compulsory. But it is recommended that all apprentices (especially the 16 years -18 year group) receive a company induction programme.
Responsibilities
It is the responsibility of the Training Provider and Employer to ensure that the requirements of this pathway are delivered in accordance with the Welsh Government/Medr Apprenticeships Guidance.
Further information may be obtained from: Medr