The content of this Pathway has been agreed by Instructus. This is the only Apprenticeship Pathway in the Property Services sector approved for use in Wales that is eligible for Welsh Government funding.
Learning Programme Content
The Learning Programme provision shall comprise of three mandatory elements:
- Qualifications,
- Essential Skills
- On/off the job training
The total minimum credit value required for the Level 2 Pathway in Housing is 48 credits.
The total minimum credit value required for the Level 3 Pathway in Housing is 51 credits.
Entry requirements
Employers are looking to attract applicants from a wide range of backgrounds and experience, some of whom may have had had experience, paid or unpaid, within the sector.
Applicants will be expected to have basic literacy and numeracy skills on which this apprenticeship will build, be willing to work as part of a team, recognise and appreciate diversity and to communicate with a wide range of customers.
Apprenticeship pathway learning programme(s)
Level 2: Housing
Level 2: Housing Qualifications
Participants must achieve one of the following competence and knowledge qualifications below.
| Level 2 NVQ Certificate in Housing | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| City & Guilds | C00/0287/0 500/9140/2 | 16 | 160 | Competence | English-Welsh |
| Level 2 Certificate in Housing Practice | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| CIH | C00/3781/6 603/3583/X | 14 | 140 | Knowledge | English Only |
Essential Skills Wales (ESW)
| Level 2: Housing | Level | Minimum Credit Value |
|---|---|---|
| Communication | 1 | 6 |
| Application of number | 1 | 6 |
| Digital literacy | 1 | 6 |
Essential Skills Wales qualifications assessment languages are English-Welsh
On/Off the Job training
| Pathway | Minimum On the Job Training Hours | Minimum Off the Job Training Hours |
|---|---|---|
| Level 2: Housing | 100 | 102 |
On/Off the Job Qualification details (Minimum Credit & Hours)
Housing (Level 2) - a minimum of 48 credits/202 hours
16 credits for Competence
14 credits minimum for Knowledge
18 credits for Essential Skills Wales
It is envisaged that the pathway will take 12 months to complete.
On/Off the Job Essential Skills details (Minimum Credit & Hours)
- 6 credits/45 GLH Level 1 Essential Skills Wales Communication
- 6 credits/45 GLH Level 1 Essential Skills Wales Application of Number
- 6 credits/45 GLH Level 1 Essential Skills Wales Digital Literacy
Level 3: Housing
Level 3: Housing Qualifications
Participants must achieve one of the following competence and knowledge qualifications below.
| Level 3 Certificate in Housing | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| City & Guilds | C00/0108/6 500/6690/0 | 29 | 290 | Competence | English Only |
| Level 3 Certificate in Housing Practice | |||||
|---|---|---|---|---|---|
| Awarding Body | Qualification No. | Credit Value | Total Qualification Time | Combined / Competence / Knowledge | Qualification Assessment Lanaguage(s) |
| Chartered Institute of Housing | C00/1208/4 603/1113/7 | 26 | 260 | Knowledge | English Only |
Essential Skills Wales (ESW)
| Level 3: Housing | Level | Minimum Credit Value |
|---|---|---|
| Communication | 2 | 6 |
| Application of number | 2 | 6 |
Essential Skills Wales qualifications assessment languages are English-Welsh
On/Off the Job training
| Pathway | Minimum On the Job Training Hours | Minimum Off the Job Training Hours |
|---|---|---|
| Level 3: Housing | 195 | 150 |
On/Off the Job Qualification details (Minimum Credit & Hours)
Housing (Level 3) - a minimum of 51 credits/345 hours
26 credits for Competency
13 credits minimum for Knowledge
12 credits English and Mathematics Essential Skills Wales
It is envisaged that the pathway will take 18 months to complete.
On/Off the Job Essential Skills details (Minimum Credit & Hours)
- 6 credits/45 GLH Level 2 Essential Skills Wales Communication
- 6 credits/45 GLH Level 2 Essential Skills Wales Application of Number
Other additional requirements
None
Progression
Level 2: Housing
Progression into this Level 2 Apprenticeship
Applicants will come from a variety of routes, which may include any of the following:
- school or college
- previous experience, voluntary or paid
- Welsh Baccalaureate in Public Services
Progression from this apprenticeship
- Apprenticeship in Housing
- Level 3 or Level 3 Certificate in Housing Practice
- Membership of the professional organisation, the Chartered Institute of Housing
- Apprenticeship in Business Administration or Customer Service
- Progression to Housing Officer
Level 3: Housing
Progression into this Level 3 Apprenticeship
- Foundation apprenticeship in Housing, Business Administration or Customer Service
- Previous experience or voluntary work in the Housing sector
- Welsh Baccalaureate Public Services
Progression from this apprenticeship
- Level 4 CIH Certificate/Diploma in Housing Practice
- Membership of the professional organisation, the Chartered Institute of Housing (CIH)
- Progression to Management roles within the sector
- HND and Foundation degrees in Housing
On completion of the apprenticeship, apprentices can become practitioner member of the CIH.
Equality and diversity
It is important that apprenticeship Pathways are inclusive and can demonstrate an active approach to identifying and removing barriers to entry and progression. Pathways should advance equality of opportunity between persons who share protected characteristics and those persons who do not as identified in the Equality Act 2010.
The Protected characteristics identified in the Equality Act are age, disability, gender re-assignment, race, religion or belief, sex, sexual orientation, pregnancy and maternity. Marriage and civil partnership is also included although only in respect of the requirement to eliminate discrimination in employment.
Training providers and employers MUST also comply with the other duty under the Equality Act 2010 to ensure that applicants are not discriminated against in terms of entry to the industry based upon those nine protected characteristics.
The Housing sector workforce in Wales is predominately female (63%), full-time (87%). In Wales 67% of the workforce is aged between 25-54 years, with 5% aged 16-24 year olds. 7.8% of the workforce has a disability. The sector would like to encourage more young people and males to apply for jobs within the sector.
Likely reasons for these imbalances include:
- Young people are not aware of careers within the sector. Many people do not plan a career in housing but tend to ‘stumble’ into the sector
- A perception that there are limited career opportunities Instructus Skills is taking the following steps to address diversity issues in the workforce:
- Raising awareness in schools about Housing as a career through work with careers advisors
- Working with professional organisations to promote the sector
- Use of non-stereotypical images on the careers website and materials
- Case studies of apprentices which underrepresented groups
Apprenticeships are seen as a vital route to encourage, and facilitate, a greater diversity of individuals into the industry. Housing employers intend to recruit apprentices from their local communities thereby enhancing social inclusion.
Employers and training providers are encouraged to offer additional support and mentoring to ensure that apprentices complete their training.
Instructus Skills will monitor take up and achievement of all Apprenticeships through the Welsh Employer group and continue to take steps to address any barriers to take up and achievement as part of our Sector Qualifications Strategy.
Employment responsibilities and rights
Employment Responsibilities and Rights (ERR) is no longer compulsory. But it is recommended that all apprentices (especially the 16 years -18 year group) receive a company induction programme.
Responsibilities
It is the responsibility of the Training Provider and Employer to ensure that the requirements of this pathway are delivered in accordance with the Welsh Government Apprenticeships Guidance.
Further information may be obtained from: Welsh Government