Licensed Hospitality

Learning Programme Content

The Learning Programme provision shall comprise of three mandatory elements:

• Qualifications,
• Essential Skills
• On/off the job training

The total minimum credit value required for the Level 2 Pathway Licensed Hospitality is 56  credits.

The total minimum credit value required for the Level 3 Pathway Licensed Hospitality Management is 69 credits.

Entry requirements

Licensed hospitality apprentices must be aged 16 or over to enter this pathway as mandatory units within the component qualifications are based around the sale, service and delivery of alcohol and contain alcohol related information.

Apprentices must be prepared to work unsociable hours, in often busy and noisy premises.

Apprentices are likely to be required to deal with customers. They should demonstrate an enthusiasm for working in the sector and be positive and friendly.

There are no formal qualification requirements for this pathway, although completion of The Level 2 Licensed Hospitality Apprenticeship would provide a useful grounding for the Level 3 Licensed Hospitality Management Apprenticeship Pathway.

Experience of working in the licensed hospitality industry would benefit a learner looking to e registered on this apprenticeship pathway.

Apprenticeship pathway learning programme(s)

Level 2: Licensed Hospitality

Level 2: Licensed Hospitality Qualifications

Participants must achieve the following competence and knowledge qualifications below.

Essential Skills Wales (ESW)

Essential Skills Wales qualifications assessment languages are English-Welsh

On/Off the Job training

On/Off the Job Qualification details (Minimum Credit & Hours)

The total for Licensed Hospitality - 56 credits / a minimum of 490 GLH and maximum 567 GLH.

The anticipated duration for the apprenticeship is 12 months.

On/Off the Job Essential Skills details (Minimum Credit & Hours)

• 6 credits/60 GLH Level 1 Essential Skills Wales Communication
• 6 credits/60 GLH Level 1 Essential Skills Wales Application of Number

Level 3: Licensed Hospitality Management

Level 3: Licensed Hospitality Management Qualifications

Participants must achieve the following competence and knowledge qualifications below.

Essential Skills Wales (ESW)

Essential Skills Wales qualifications assessment languages are English-Welsh

On/Off the Job training

On/Off the Job Qualification details (Minimum Credit & Hours)

The total GLH for the licensed hospitality apprenticeship pathway is a minimum of 435 GLH.

The anticipated duration for the apprenticeship is 12 months.

On/Off the Job Essential Skills details (Minimum Credit & Hours)

• 6 credits/60 GLH Level 2 Essential Skills Wales Communication
• 6 credits/60 GLH Level 2 Essential Skills Wales Application of Number

Other additional requirements

Licensed hospitality apprentices must be aged 16 or over to enter this pathway

Progression

Level 2: Licensed Hospitality

It is important that this pathway offers both progression from related pathways and learning opportunities, and that it provides progression to learning programmes and to a career in licensed hospitality.

Apprentices can progress onto this pathway from academic qualifications such as GCSE's, and vocational qualifications at Level 1, such as the BIIAB Level 1 Award in Introduction to Employment in the Hospitality Industry (AIEHI). The AIEHI is on the Foundation Learning Tier (FLT).

Experience of working in the industry as front line staff, such as bar staff or waiters / waitresses would also be suitable for progression into the apprenticeship. Experience of dealing with people, working unsociable hours as part of a team would also be appropriate for the progression onto this apprenticeship.

Useful qualities for someone looking to progress onto this apprenticeship would be someone who is highly motivated, enjoys working with people, often in busy, vibrant places.

Progression from this pathway could be into supervisory or junior management roles within licensed hospitality.

Much of the skills and knowledge covered within the pathway are transferable across the hospitality sector. For example:

• Food Safety in Catering
• Customer Service in Hospitality, Leisure, Travel and Tourism
• Health and Safety in the Workplace
• Maintain and Deal with Payments
• First Aid Skills

For more information about careers and qualifications in Licensed Hospitality sectors can be found at www.hospitalityguild.co.uk

Learners may decide to progress onto the BII Level 3 Apprenticeship in Licensed Hospitality Management, the BIIAB Level 3 Certificate in Hospitality Business Management or other Level 3 qualifications for the Hospitality sector. Qualifications available to learners can be found at http://register.ofqual.gov.uk

Level 3: Licensed Hospitality Management

It is important that this pathway offers both progression from related pathways and learning opportunities, and that it provides progression to learning programmes and to a career in licensed hospitality.

Apprentices can progress onto this pathway from academic qualifications such as GCSEs, and vocational qualifications at Level 2, as well as the Level 2 Licensed Hospitality Apprenticeship Pathway. The pathway is also accessible for those already working in the industry who want to progress in their career.

Useful qualities for someone looking to progress onto this apprenticeship would be someone who is highly motivated, enjoys working with people, often in busy, vibrant places.

Progression from this pathway will be into management roles within licensed hospitality. All of the skills and knowledge covered within the pathway are transferable across the hospitality sector. For example:

• Leadership and Management
• Food Safety Supervision
• Customer Service
• Health and Safety
• Marketing
• Sales promotions
• Financial management
• Stock control
• Motivating staff
• Recruitment
• Training design and delivery
• Kitchen management
• Cash handling

Examples of job opportunities that can be found in Licensed Hospitality can be found at http://www.barzone.co.uk/

Learners may decide to progress onto the BIIAB Level 3 Certificate in Hospitality Business Management or the BIIAB Level 4 Certificate in Multiple Licensed Premises Management or other qualifications for the Licensed Hospitality sector. Qualifications available to learners can be found at http://register.ofqual.gov.uk  or by contacting BIIAB (contact details for BIIAB are available online at www.biiab.org).

Equality and diversity

It is important that apprenticeship Pathways are inclusive and can demonstrate an active approach to identifying and removing barriers to entry and progression. Pathways should advance equality of opportunity between persons who share protected characteristics and those persons who do not as identified in the Equality Act 2010.

The Protected characteristics identified in the Equality Act are age, disability, gender re-assignment, race, religion or belief, sex, sexual orientation, pregnancy and maternity. Marriage and civil partnership is also included although only in respect of the requirement to eliminate discrimination in employment.

Training providers and employers MUST also comply with the other duty under the Equality Act 2010 to ensure that applicants are not discriminated against in terms of entry to the industry based upon those nine protected characteristics.

The licensed hospitality industry is broadly representative of a multicultural and diverse population.  It is a young industry, with an even split of women and men. There are variations across the sector with the restaurant and pub industries particularly reliant on young people (65% of those working in the pubs, bars and nightclubs industry are under the age of 30 as are 55% of those working in the restaurant industry).

Overall, 57% of the workforce is female and 43% male. Whilst similar proportions of publicans and managers of licensed premises are male and female. It is relatively common for independent pubs to be run by husband and wife teams.  Men tend to dominate back of house roles and women front of house.

The pubs, bars and nightclubs industry has probably the youngest age profile of all UK industries. 45% of the workforce are under the age of 25. The vast majority of kitchen and catering assistants, waiting staff and bar staff in the pubs, bars and nightclubs industry are under the age of 25. Unsurprisingly, publicans and managers of licensed premises tend to be older, although nearly half are under the age of 35.

Only 4% of the pubs, bars and nightclubs workforce describe their ethnicity as Black, Asian and Minority Ethnic. There is little variation across different occupational groups within the industry.

Across the hospitality, leisure, travel and tourism workforce as a whole, approximately a fifth of the workforce are migrant workers (i.e. they were born overseas). This figure is lower in the pubs, bars and nightclubs industry (7%). At an occupational level, there is little variation, although a slightly higher proportion of bar staff, waiting staff and chefs and cooks were born overseas than those working in other roles.

The pathway has been designed so that it is easily accessible in the workplace. With this in mind it is considered that the programme will be equally accessible to older people already working in licensed premises or indeed those who are seeking a new career. The apprenticeship in licensed hospitality is open to all who have the necessary attributes to succeed.

Providers and employers must have equal opportunity policies which are operated effectively and comply with current diversity legislation. There must be an open and transparent recruitment process which is available to all people.

Employers should ensure they have policies in place which are designed to prevent discrimination. All delivery partners must be committed to a policy of equality and must have an equality policy and procedure. BIIAB have a policy in relation to equality and diversity for its qualifications that centres and employers must adhere to. Those centres and employers are encouraged to make this policy available to all apprentices on this pathway. Employers/Providers must be able to demonstrate that there are no overt or covert discriminatory practices in selection and employment.

Source: Labour market review of the licensed hospitality industry, November 2009, conducted by People 1st and BII.

Employment responsibilities and rights

Employment Responsibilities and Rights (ERR) is no longer compulsory.  But it is recommended that all apprentices (especially the 16 years -18 year group) receive a company induction programme.

Responsibilities

It is the responsibility of the Training Provider and Employer to ensure that the requirements of

this pathway are delivered in accordance with the Welsh Government Apprenticeships Guidance.

 Further information may be obtained from: Welsh Government

DfES-ApprenticeshipUnit@gov.wales

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