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Pathway

Logistics Operations

The content of these Pathways have been agreed by the Institute of the Motor Industry (IMI). These are the only apprenticeship Pathways in the Automotive, Transport & Logistics sector approved for use in Wales that are eligible for Welsh Government funding.

Learning Programme Content

The Learning Programme provision shall comprise of three mandatory elements:

  • Qualifications,
  • Essential Skills
  • On/off the job training

The total minimum credit value required for the Level 2 Logistics Operations - Logistics Operative is 43 credits.

The total minimum credit value required for the Level 3 Logistics Operations - Logistics Operations (Team Leader/Section Supervisor) is 44 credits.

Entry requirements

Level 2: Logistics Operations-Logistics Operative/Logistics Support Operative

Employers seek to attract applicants who have a keen interest in working in a Transport and Warehousing business in the Logistics Sector They must be willing to work shifts as part of a team and be good timekeepers. Employers are particularly interested in applicants who have basic literacy, numeracy and ICT skills on which this Foundation Apprenticeship/Apprenticeship will build.

Applicants to this Foundation Apprenticeship/Apprenticeship will be a mix of age and experience. As a guide, applicants may come from a range of routes including:

  • Work or work experience
  • Training and/or experience which could include a portfolio showing what they have done
  • Any of the Essential Skills Wales or Wider Key Skills Wales
  • Traffic Office Foundation Apprenticeship
  • Warehousing and Storage Foundation Apprenticeship
  • Driving Goods Vehicles Foundation Apprenticeship
  • International Trade and Logistics Operations Foundation Apprenticeship
  • Welsh Baccalaureate including the Retail Business Principal Learning Qualification which has logistics content
  • Vocational or academic qualification(s)

 Initial Assessment

Training providers and employers will use initial assessment to ensure that applicants have a fair opportunity to demonstrate their ability and to tailor programmes to meet individual needs, recognising prior qualifications and experience.

Level 3: Logistics Operations - Logistics Operations (Team Leader/Section Supervisor)

None in addition to the entry conditions for the Level 2 pathway.

Apprenticeship pathway learning programme(s)

Level 2: Logistics Operations – Logistics Operative

Level 2: Logistics Operations – Logistics Operative Qualifications

Participants must achieve one of the following combined qualifications below.

Level 2 Certificate in Logistics Operations
Awarding Body Qualification No. Credit Value Total Qualification Time Combined / Competence / Knowledge Qualification Assessment Lanaguage(s)
City & Guilds C00/0400/7 600/3160/8 20 200 Combined English Only

Please see Annex 1 for the relationship between the competence and knowledge units within the combined qualification.

Essential Skills Wales (ESW)

Level 2: Logistics Operations – Logistics Operative Level Minimum Credit Value
Communication 1 6
Application of number 1 6
Digital literacy 1 6

On/Off the Job training

Pathway Minimum On the Job Training Hours Minimum Off the Job Training Hours
Level 2: Logistics Operations – Logistics Operative 96 276
On/Off the Job Qualification details (Minimum Credit & Hours)

20 credits for competence and knowledge

The total amount of learning hours which includes both on and off-the-job training for the Logistics Operations – Logistics Operative L2 Apprenticeship is 372.

On/Off the Job Essential Skills details (Minimum Credit & Hours)

6 credits/55 GLH for Level 1 Essential Skills Wales Communication

6 credits/55 GLH for Level 1 Essential Skills Wales Application of Number

6 credits/55 GLH for Level 1 Essential Skills Wales Digital Literacy

Level 3: Logistics Operations – Logistics Operations Team Leader/Section Supervisor

Level 3: Logistics Operations – Logistics Operations Team Leader/Section Supervisor Qualifications

Participants must achieve one of the following combined qualifications below.

Level 3 Certificate in Logistics Operations
Awarding Body Qualification No. Credit Value Total Qualification Time Combined / Competence / Knowledge Qualification Assessment Lanaguage(s)
City & Guilds C00/0296/2 501/2376/2 21 210 Combined English Only

Please see Annex 2 for the relationship between the competence and knowledge units within the combined qualification.

Essential Skills Wales (ESW)

Level 3: Logistics Operations – Logistics Operations Team Leader/Section Supervisor Level Minimum Credit Value
Communication 2 6
Application of number 2 6
Digital literacy 2 6

On/Off the Job training

Pathway Minimum On the Job Training Hours Minimum Off the Job Training Hours
Level 3: Logistics Operations – Logistics Operations Team Leader/Section Supervisor 110 283
On/Off the Job Qualification details (Minimum Credit & Hours)

21 credits for competence and knowledge

The total amount of learning hours which includes both on and off-the-job training for the Logistics Operations – Logistics Operative L3 Apprenticeship is 393.

On/Off the Job Essential Skills details (Minimum Credit & Hours)

6 credits/55 GLH for Level 2 Essential Skills Wales Communication

6 credits/55 GLH for Level 2 Essential Skills Wales Application of Number

6 credits/55 GLH for Level 2 Essential Skills Wales Digital Literacy

Other additional requirements

None

Progression

Progression into the Level 2 Apprenticeship:

This can be from a wide range of routes including:

  • work or work experience
  • training (non-accredited)
  • any of the Essential Skills Wales or Wider Key Skills Wales
  • Welsh Baccalaureate including any of the (14-19) Principal Learning Qualifications, particularly Retail Business which has logistics content
  • vocational or academic qualification(s)

Progression from the Level 2 Apprenticeship:

Apprenticeships in any of the following:

  • Traffic Office Apprenticeship
  • Logistics Operations Apprenticeship
  • Driving Goods Vehicles Apprenticeship
  • Warehousing and Storage Apprenticeship

Into a job as a Traffic Office Team Member, Lead Driver, Senior Warehouse Operative or with further development and training e.g. in-house/external development programme (CPD) accredited/non accredited into the following jobs:

  • Warehouse Manager
  • Transport Manager

 After further training and development for those who choose to do so:

  • Foundation degree in logistics, transport planning, logistics operations and administration.

Progression into the Level 3 Apprenticeship:

This can be from a wide range of routes including:

  • work or work experience
  • training (non-accredited)
  • Logistics Operations Foundation Apprenticeship
  • Traffic Office Foundation Apprenticeship
  • Warehousing and Storage Foundation Apprenticeship
  • Driving Goods Vehicles Foundation Apprenticeship
  • International Trade and Logistics Operations Foundation Apprenticeship
  • any of the Essential Skills Wales or Wider Key Skills Wales
  • Welsh Baccalaureate including the Retail Business Principal Learning Qualification which has logistics content
  • vocational or academic qualification(s)

Progression from the Level 3 Apprenticeship:

Apprenticeships in any of the following:

  • Purchasing and Supply Management Higher Apprenticeship Into a job as a Warehouse Operations Team Leader or with further development and training e.g. in-house/external development programme (CPD) accredited/non accredited into the following jobs:
  • Warehouse Manager
  • Transport Specialist responsible for all aspects of the distribution and transport of goods

After further training and development for those who choose to do so:

  • Foundation degree in logistics, transport planning, logistics operations and administration.
  • Higher Education programmes such as Logistics and Supply Chain Management, Business and Management

Equality and diversity

It is important that apprenticeship Pathways are inclusive and can demonstrate an active approach to identifying and removing barriers to entry and progression. Pathways should advance equality of opportunity between persons who share protected characteristics and those persons who do not as identified in the Equality Act 2010.

The Protected characteristics identified in the Equality Act are age, disability, gender re-assignment, race, religion or belief, sex, sexual orientation, pregnancy and maternity. Marriage and civil partnership is also included although only in respect of the requirement to eliminate discrimination in employment.

Training providers and employers MUST also comply with the other duty under the Equality Act 2010 to ensure that applicants are not discriminated against in terms of entry to the industry based upon those nine protected characteristics.

The Logistics Industry workforce is predominantly white male and despite progress in recent years, females, Black, Asian and Minority Ethnic groups and people with a learning difficulty or disability are not being attracted to the industry and the ageing workforce means that more people are required to fill a range of logistics roles.

The Warehousing Industry, however, attracts more women as there are opportunities for part time work and flexible shift working.

Awareness of Logistics as a profession is being raised through the Welsh Baccalaureate Principal Learning Qualification in Retail Business, which has logistics content and through promotional leaflets aimed at 14 – 19 year olds in schools. Amongst these leaflets is “Getting more girls into Logistics and Retail” which will help to promote the range of jobs in logistics.

Other initiatives which aim to attract applicants from a diverse population developed by Skills for Logistics are:

 Apprenticeships are seen as a vital route to encourage, and facilitate, a greater diversity of individuals into the Logistics Sector and action plans are in place to increase the number of Apprenticeships by a minimum of 10% each year. Actions to widen participation and increase diversity in the Logistics workforce include:

  • Flexible entry conditions for this pathway to attract a wide range of applicants Incorporating guidance on initial assessment to ensure the pathway does not discriminate against applicants to this pathway.
  • Links with Jobcentre Plus, promoting logistics as a career path.
  • Promoting logistics content in the curriculum through the Chartered Institute for Logistics and Transport (CILTUK).
  • Developing an entry to employment programme aimed at difficult to reach groups. Raising the profile of Logistics at careers events.

 Skills for Logistics expects providers and employers to abide by the Equality Act 2010 to ensure that applicants are not discriminated against in terms of entry to and promotion within, the sector

 Skills for Logistics will monitor take up and achievement of all Apprenticeships and take steps to address any barriers to take up and achievement as part of our Sector Qualifications Strategy.

Employment responsibilities and rights

Employment Responsibilities and Rights (ERR) is no longer compulsory. However ERR is required to be undertaken.

All Foundation Apprentices must receive an induction to the workplace and to the Apprenticeship programme. ERR will be covered through a separate QCF Award entitled Employee Rights and Responsibilities in the Logistics Industry, which will ensure that the Apprentices know and understands each of the nine national outcomes for ERR as follows:

  1. The range of employer and employee statutory rights and responsibilities under employment law and that employment rights can be affected by other legislation as well. This should cover the apprentice's rights and responsibilities under the Disability Discrimination Act, other relevant equalities legislation and health and safety, together with the duties of employers.
  2. Procedures and documentation which recognises and protects their relationship with their employer, including health and safety and equality and diversity training as part of the apprenticeship
  3. The range of sources and information and advice available to them on their employment rights and responsibilities, including Access to Work and Additional Learning Support
  4. The role played by their occupation in their organisation and industry.
  5. Has an informed view of the types of career pathways that are open to them.
  6. The types of representative bodies and understands their relevance to their industry and organisation and the main roles and responsibilities.
  7. Where and how to get information and advice on their industry, occupation, training and career.
  8. Can describe and work within their organisation's principles and codes of practice.
  9. Can recognise and form a view on issues of public concern that affect their organisation and industry.

A certificate of achievement of the ERR Award must be submitted to Skills for Logistics when applying for the Apprenticeship completion certificate.

Responsibilities

It is the responsibility of the Training Provider / Employer to ensure that the requirements of this Pathway are delivered in accordance with the Welsh Government  Apprenticeships Guidance.

 Further information may be obtained from: Welsh Government

 

DfES-ApprenticeshipUnit@gov.wales

Annex 1 Level 2: Logistics Operations - Logistics Operative

Relationship between competence and knowledge qualifications

The Certificate in Logistics Operations at Level 2 is a combined qualification incorporating competence and knowledge, which is separately assessed.

Providers MUST ensure that Apprentices achieve at least 10 credits for competence and at least 10 credits for knowledge when selecting units to meet the requirements of the SASW. This pathway totals 43 credits which includes competence, knowledge, the ERR qualification and the three Essential Skills Wales of Communication, Application of Number and ICT.

This pathway exceeds the minimum of 37 credits set by the SASW.

Total Credits for this combined qualification is 20 made up as follows:

 Mandatory units

  • Health, Safety and Security at work (1 credit for competence and 2 for knowledge)
  • Develop effective working relationships with colleagues in logistics operations (2 credits for competence and 2 for knowledge)
  • Contribute to the provision of customer service in logistics operations (2 credits for competence and 1 for knowledge)
  • Make an effective contribution to a business in the logistics sector (2 credits for competence and 1 for knowledge)

 Option Group B (1 unit from this group)

  • Prepare the van for driving (1 credit for competence and 1 for knowledge)
  • Protect the van and the load (1 credit for competence and 1 for knowledge)
  • Prepare the rigid vehicle for driving (1 credit for competence and 1 for knowledge)
  • Protect the rigid vehicle and the load (1 credit for competence and 1 for knowledge)
  • Prepare the articulated/drawbar vehicle for driving (1 credit for competence and 1 for knowledge)
  • Protect the articulated/drawbar vehicle and the load (1 credit for competence and 1 for knowledge)
  • Obtain information on the collection and/or delivery of loads (1 credit for competence and 1 for knowledge)

 Option Group C (1 unit from this group)

  • Pick goods in logistics operations (2 credits for competence and 1 for knowledge)
  • Place goods in storage in logistics operations (2 credits for competence and 2 for knowledge)
  • Wrap and pack goods in logistics operations(2 credits for competence and 1 for knowledge)

 

Option Group D (1 unit from this group)

  • Identify suitable collection or delivery points (1 credit for competence and 1 for knowledge)
  • Release vehicles for daily tasks (1 credit for competence and 1 for knowledge)
  • Monitor vehicle movements (1 credit for competence and 1 for knowledge)

Annex 2 Level 3: Logistics Operations – Logistics Operations Team Leader/Section Supervisor

Relationship between competence and knowledge qualifications

The Certificate in Logistics Operations at Level 3 is a combined qualification incorporating

competence and knowledge, which are separately assessed.

Providers MUST ensure that Apprentices achieve at least 10 credits for competence and at

least 10 credits for knowledge when selecting units to meet the requirements of the SASW.

The Pathway totals 44 credits which includes competence, knowledge, the ERR Award and

the three Essential Skills Wales of Communication, Application of Number and ICT.

This Pathway exceeds the minimum of 37 credits set by the SASW.

The total Credits for this combined qualification is 21 credits made up as follows:

Mandatory units

  • Health, Safety and Security at work (1 credit for competence and 2 for knowledge)
  • Optimise the use of logistics resources (2 credits for competence and 1 for knowledge)
  • Make an effective contribution to a business in the logistics sector (2 credits for
  • competence and 1 for knowledge)

Optional Units Group 1 (a minimum of 3 credits from this group)

  • Improve performance in logistics operations (2 credits for competence and 2 for
  • knowledge)
  • Provide leadership for your team in logistics operations (2 credits for competence and 2
  • for knowledge)
  • Allocate and check work in your team in logistics operations (2 credits for competence
  • and 1 for knowledge)

Optional Units Group 2 (a minimum of 3 credits from this group)

  • Maintain the safety and security of hazardous goods and materials in logistics operations
  • (3 credits for competence and 3 for knowledge)
  • Supervise the receipt, storage or dispatch of goods (3 credits for competence and 3 for
  • knowledge)
  • Minimise the environmental impact of logistics operations (1 credit for competence and 2
  • for knowledge)

Optional Units Group 3 (a minimum of 3 credits from this group)

  • Arrange the transportation of goods using multiple transport modes (2 credits for
  • competence and 1 for knowledge)
  • Schedule logistics operations to meet customers requirements (2 credits for competence
  • and 2 for knowledge)
  • International road transport operations (3 credits for competence and 2 for knowledge)

Optional Units Group 4 (a minimum of 3 credits from this group)

  • Contribute to the provision of customer service in logistics operations (2 credits for
  • competence and 1 for knowledge)
  • Ensure compliance with legal, regulatory, ethical and social requirements in logistics
  • operations (1 credit for competence and 2 for knowledge)
  • Respond to problems in logistics operations (1 credit for competence and 2 for
  • knowledge)
  • Apply technology in logistics operations (2 credits for competence and 2 for knowledge

Document revisions

22 November 2021