Cultural Heritage

The content of this Pathway has been agreed by Creative and Cultural Skills. This is the only Apprenticeship Pathway in the Creative, Design and Media sector approved for use in Wales that is eligible for Welsh Government funding.

Learning Programme Content

The Learning Programme provision shall comprise of three mandatory elements:

Qualifications,
Essential Skills
On/off the job training

The total minimum credit value required for the Level 3 Pathway in Cultural Heritage is 78 credits.

The total minimum credit value required for the Level 3 Pathway in Cultural and Heritage Venue Operations is 67 credits.

The total minimum credit value required for the Level 5 Pathway in Cultural Heritage Management is 55 credits

Entry requirements

Level 3

The fundamental entry condition is the employer’s and training provider’s confidence in the candidate’s ability to thrive and achieve their potential within the Apprenticeship.

Freelancing is common with Creative Media Industries, so apprentices will need to consider this form of employment to progress their career

This Apprenticeship has been designed with the help of employers to create a non-graduate entry route into the Industry. Employers have traditionally recruited graduates and post graduates and are keen to provide a work based entry route to the sector. They are looking to widen the pool of potential recruits into Cultural and Heritage Venue Operations to attract a wide range of talent into the industry. They would like to attract those who have an interest in history and the arts and who have communication skills on which this Apprenticeship will build.

Applicants may have prior experience or qualifications in any of the creative industries, supported by a portfolio of evidence, but this is not mandatory as training providers and employers will use initial assessment to ensure that applicants have a fair opportunity to demonstrate their ability. Programmes will then be tailored to meet individual needs, recognising prior qualifications and experience.

Level 5

There is a shortage of young people entering this sector with an interest in and an aptitude for cultural heritage. Employers are seeking to widen the pool of potential new recruits into cultural heritage and to create an alternative entry and progression route for the sector.

Employers are particularly interested in those who show a keen interest in working in the sector and have an interest in cultural heritage, museums and collections.

Applicants may have achieved the Level 3 Apprenticeship in Cultural and Heritage Venue Operations or other relevant qualifications, or may have prior experience that demonstrate the above.

However, training providers and employers will use initial assessment to ensure that applicants have a fair opportunity to demonstrate any interests or abilities. Programmes will then be tailored to meet individual needs, recognising any prior qualifications and/or experience.

Apprenticeship pathway learning programme(s)

Level 3: Cultural Heritage

Level 3: Cultural Heritage Qualifications

Participants must achieve the following combined qualification below.

Level 3 Certificate in Cultural Heritage
Awarding Body	Qualification No.	Credit Value	Total Qualification Time	Combined / Competence / Knowledge	Qualification Assessment Lanaguage(s)
BIIAB	C00/0716/3	60	600	Combined	English Only

Please see Annex 1 for the relationship between the competence and knowledge units within the combined qualification.

Essential Skills Wales (ESW)

Level 3: Cultural Heritage	Level	Minimum Credit Value
Communication	2	6
Application of number	2	6
Digital literacy	2	6

Essential Skills Wales qualifications assessment languages are English-Welsh

On/Off the Job training

Pathway	Minimum On the Job Training Hours	Minimum Off the Job Training Hours
Level 3: Cultural Heritage	292	336

On/Off the Job Qualification details (Minimum Credit & Hours)

Level 3 Certificate in Cultural Heritage - Minimum of 60 credits / 338 hours

Total On and Off the job training hours for the 18 month programme is 628

On/Off the Job Essential Skills details (Minimum Credit & Hours)

6 credits/60 GLH Level 2 Essential Skills Wales Communication
6 credits/60 GLH Level 2 Essential Skills Wales Application of Number
6 credits/60 GLH Level 2 Essential Skills Wales Digital Literacy

Level 3: Cultural and Heritage Venue Operations

Level 3: Cultural and Heritage Venue Operations Qualifications

Participants must achieve the following competence and knowledge qualifications below.

Level 3 Certificate Cultural Heritage Operations
Awarding Body	Qualification No.	Credit Value	Total Qualification Time	Combined / Competence / Knowledge	Qualification Assessment Lanaguage(s)
BIIAB	C00/0720/1	28	280	Competence	English Only

Level 3 Certificate in the Principles of the Cultural Heritage Sector
Awarding Body	Qualification No.	Credit Value	Total Qualification Time	Combined / Competence / Knowledge	Qualification Assessment Lanaguage(s)
BIIAB	C00/0712/4	15	150	Knowledge	English Only

Essential Skills Wales (ESW)

Level 3: Cultural and Heritage Venue Operations	Level	Minimum Credit Value
Communication	2	6
Application of number	2	6
Digital literacy	2	6

Essential Skills Wales qualifications assessment languages are English-Welsh

On/Off the Job training

Pathway	Minimum On the Job Training Hours	Minimum Off the Job Training Hours
Level 3: Cultural and Heritage Venue Operations	146	389

On/Off the Job Qualification details (Minimum Credit & Hours)

Level 3 Certificate in Cultural Heritage Operations – competence 28 credits/146 hours and Level 3 Certificate in the Principles of the Cultural Heritage Sector –knowledge is 15 credits/119 hours

Total On and Off the job training hours for the 18 month programme is 535

On/Off the Job Essential Skills details (Minimum Credit & Hours)

6 credits/60 GLH Level 2 Essential Skills Wales Communication
6 credits/60 GLH Level 2 Essential Skills Wales Application of Number
6 credits/60 GLH Level 2 Essential Skills Wales Digital Literacy

Level 5: Cultural Heritage Management

Level 5: Cultural Heritage Management Qualifications

Participants must achieve the following competence and knowledge qualifications below.

Level 5 Certificate in Professional Collections Management
Awarding Body	Qualification No.	Credit Value	Total Qualification Time	Combined / Competence / Knowledge	Qualification Assessment Lanaguage(s)
Agored Cymru	C00/0683/8	23	230	Competence	English-Welsh

Level 4 Certificate in Cultural Heritage Management
Awarding Body	Qualification No.	Credit Value	Total Qualification Time	Combined / Competence / Knowledge	Qualification Assessment Lanaguage(s)
Agored Cymru	C00/0684/0	20	200	Knowledge	English-Welsh

Essential Skills Wales (ESW)

Level 5: Cultural Heritage Management	Level	Minimum Credit Value
Communication	2	6
Application of number	2	6

Essential Skills Wales qualifications assessment languages are English-Welsh

On/Off the Job training

Pathway	Minimum On the Job Training Hours	Minimum Off the Job Training Hours
Level 5: Cultural Heritage Management	38	228

On/Off the Job Qualification details (Minimum Credit & Hours)

Competence Qualification - 23 credits

Knowledge Qualification - 20 Credits

Total On and Off the job training hours for the 18 month programme is 266

On/Off the Job Essential Skills details (Minimum Credit & Hours)

6 credits/60 GLH Level 2 Essential Skills Wales Communication
6 credits/60 GLH Level 2 Essential Skills Wales Application of Number

Other additional requirements

Since the Apprenticeship may involve working with children/young people and/or vulnerable adults, entrants must be willing to undergo a Criminal Records Bureau (CRB) check.

Progression

Level 3: Cultural Heritage

Progression into the Level 3 Cultural Heritage

This can be from a variety of routes including:

Level 2 Foundation Apprenticeship in Cultural and Heritage Venue Operations
Other level 2 Apprenticeships in the Creative and Cultural suite of apprenticeships such as Community Arts Management
Level 2 Apprenticeship, for example Team Leading, Business and Administration, Customer Service, Sales and Marketing
General or vocational qualifications related to or relevant for the creative and cultural industries

Progression from the Apprenticeship

Jobs

Assistant Archivist
Assistant Exhibition Organiser Museum Assistant
Assistant Museum/Art Gallery Curator
Following a period of working within the same role and the development of additional skills either at a higher level or at the same level

With further development and training, potential jobs may include:

Archivist Museum/Gallery Curator Exhibition Organiser

FE/HE

For those who wish to continue their development beyond Level 3, opportunities exist to achieve higher level qualifications such as:

vocational qualifications in the creative and cultural sector
Level 4/5 qualifications in Business Management or Team Leading
Foundation degrees in Management and Leadership or a range of FDs for the creative and cultural industries, or undergraduate programmes, for example, BA Honours Degrees such as Entrepreneurship for the Creative and Cultural Industries

Level 3: Cultural and Heritage Venue Operations

Progression into the Level 3 Cultural and Heritage Venue Operations

This can be from a variety of routes including:

Level 2 Foundation Apprenticeship in Cultural and Heritage Venue Operations
Level 2 Intermediate Apprenticeship Team Leading or Business Administration
General or vocational qualifications related to or relevant for the creative and cultural industries

Progression from the Apprenticeship

Jobs

Front of House or Administration staff
Visitor Services Assistant

And with further training and development, potential jobs may include:

Visitor Services Assistant or Manager Exhibitions Organiser
Collections Management

FE/HE

For those who wish to continue their development of skills and qualifications beyond Level 3, opportunities exist to achieve higher qualifications including:

vocational qualifications related to or relevant for the creative and cultural sector at Level 4 and above
Level 4/5 qualifications in Management, Business or Marketing
HNCs/HNDs related to or relevant for the creative industries
Foundation degrees in Management and Leadership or a range of FDs for the Creative and Cultural Industries
BA Honours Degrees such as Entrepreneurship for the Creative and Cultural Industries, or Business and Finance, Marketing.

Level 5: Cultural Heritage Management

Progression into the Level 5 Apprenticeship in Cultural Heritage Management may be from a variety of routes including:

Level 3 Apprenticeship in Cultural and Heritage Venue Operations
Level 3 Diploma in Cultural Heritage
Previous work or experience - including a portfolio of evidence
General or vocational qualifications related to or relevant to this type of work.

Progression from the Level 5 Apprenticeship in Cultural Heritage Management may include:

Higher Education programmes at Level 6 and above.
Non accredited programmes and continuing professional development or training

Jobs Specific roles which would lead on from completion of this framework include:

Curatorial Assistant
Collections Assistant

For further information about careers in the creative and cultural industries visit: www.creativechoices.co.uk/

Equality and diversity

It is important that apprenticeship Pathways are inclusive and can demonstrate an active approach to identifying and removing barriers to entry and progression. Pathways should advance equality of opportunity between persons who share protected characteristics and those persons who do not as identified in the Equality Act 2010.

The Protected characteristics identified in the Equality Act are age, disability, gender re-assignment, race, religion or belief, sex, sexual orientation, pregnancy and maternity. Marriage and civil partnership is also included although only in respect of the requirement to eliminate discrimination in employment.

Training providers and employers MUST also comply with the other duty under the Equality Act 2010 to ensure that applicants are not discriminated against in terms of entry to the industry based upon those nine protected characteristics.

Around half of the workforce, which is predominantly White (93%) are female and just over half of the workforce is aged over 40. Anecdotal evidence strongly suggests people from working-class backgrounds and disabled people are also significantly under represented.

This is due mainly to:

patchy knowledge and understanding of practical ways to address workforce diversity such as through positive action schemes and changes to recruitment practices
a tendency within the sector for new recruits to start on no or low wages for up to two years in some instances means that opportunities for people from disadvantaged socio-economic backgrounds can be limited.
a lack of good careers information demonstrating the range and scope of jobs within the sector
a poor image of the sector and a lack of diverse role models, which is exacerbated by limited contact with under-represented groups
a lack of accurate data on the make up of the cultural heritage sector workforce.

Key priority actions for Cultural Heritage include:

the Welsh Baccalaureate Principal Learning Qualification for Creative and Media which has been raising awareness in schools
actively challenging the culture of unpaid work experience which dominates the creative and cultural industries and creating better choices for more people. Creative Apprenticeships were a brand new alternative route into the creative industries, one based on ability and potential rather than academic track record or social background and contacts. We built a ground swell of support through targeted engagement and campaigning activity in order to demonstrate how apprenticeships could work for learners and employers alike.
Creative Choices careers website offers careers information and advice, listings for training, case studies about working in the industry, access to networks and mentoring - http://www.creative-choices.co.uk/
actively challenging the culture of unpaid work experience which dominates the creative and cultural industries and creating better choices for more people. Creative Apprenticeships were a brand new alternative route into the creative industries, one based on ability and potential rather than academic track record or social background and contacts. We built a ground swell of support through targeted engagement and campaigning activity in order to demonstrate how apprenticeships could work for learners and employers alike.

Creative & Cultural Skills' Action Plan includes:

make the business case for diversity
demonstrate leadership and commitment to diversity at all levels within organisations including boards
ensure the diversity agenda is seen as important across the workforce, including volunteers and placements
create early awareness of cultural heritage careers through more opportunities for different groups to engage with the sector:
disseminate information on different approaches to diversifying the workforce
develop new careers information and resources for the sector – increase the use of web resources such as Creative & Cultural Skill’s Creative Choices www.creative-choices.co.uk

Recruiting a diverse workforce – paid and voluntary – has direct business benefits; it ensures that organisations have a workforce that reflects the communities they serve, helping them to understand their customers better so they can ensure their services meet the needs of the whole community.

Apprenticeships are seen as a vital route to encourage and facilitate, a greater diversity of individuals into the industry in order to challenge graduate bias at the point of entry.

Entry conditions to this framework, therefore, are extremely flexible and mentoring has been included to offer additional support and increase the chances of apprentices successfully completing the Apprenticeship.

Creative & Cultural Skills will monitor take up and achievement of all Apprenticeships through its employer led Qualifications and Apprenticeships Group and take steps to address any barriers to take up and achievement as part of our Sector Qualifications Strategy.

Employment responsibilities and rights

Employment Responsibilities and Rights (ERR) is no longer compulsory. But it is recommended that all apprentices (especially the 16 years -18 year group) receive a company induction programme.

Responsibilities

It is the responsibility of the Training Provider and Employer to ensure that the requirements of this pathway are delivered in accordance with the Welsh Government Apprenticeships Guidance.

Further information may be obtained from: Welsh Government

DfES-ApprenticeshipUnit@gov.wales

Annex 1 Level 3: Cultural Heritage

Relationship between competence and knowledge qualifications

https://www.biiab.org/fileadmin/content/Documents/Qualifications/Creative_And_Cultural/Cultural_Heritage/L3_DCH_Handbook_V2.pdf

Total Credits for the qualification is 60

Mandatory Unit Group A:

CH25 D/601/6901 Taking responsibility for work in a creative and cultural context – 4 credits

CH26 D/601/6865 Maintain competence and undertake work-related learning in

the creative and cultural sector – 6 credits

CH27 L/601/6912 Work effectively with other people in a creative and cultural context – 4 credits

CH41 A/601/5867 Ensure responsibility for actions to reduce risks to health and safety – 4 credits

Optional Unit Group B: Cultural Heritage:

CH12 D/601/6882 Provide information on a cultural heritage collection - 6 credits

CH13 J/601/6858 Handle, pack and transport cultural heritage items and objects - 6 credits

CH14 T/601/6838 Build cultural heritage exhibitions and displays - 8 credits

CH15 H/601/6835 Apply procedures for the management of cultural heritage collections - 6 credits

CH16 H/601/6852 Introduction to ethics and professional judgement for cultural heritage conservation - 5 credits

CH17 R/601/6877 Protect cultural heritage through basic conservation measures - 6 credits

CH18 F/601/6907 Undertake routine conservation treatments for cultural heritage – 12 credits

CH19 D/601/6834 Apply preventive conservation measures for cultural heritage – 12 credits

CH20 J/601/6889 Set up and maintain conservation equipment – 6 credits

CH23 A/601/6873 Promote and sell goods and services in a creative and cultural organisation – 6 credits

CH21 K/601/6867 Make copies or representations of items of heritage – 6 credits

CH43 J/601/6861 Inspect and monitor cultural heritage for conservation purposes – 6 credits

CH22 M/601/6854 Handle, clean and reposition cultural heritage objects – 6 credits

CH24 R/601/6913 Work with volunteers in a creative and cultural context – 4 credits

CH28 L/601/6893 Supervise and support the work of others in creative and cultural

contexts – 6 credits

CH29 Y/601/6850 Deliver learning or interpretation activities in a creative and cultural

Context – 8 credits

CH30 K/601/6884 Provide interpretation for creative and cultural exhibitions or displays – 6 credits

CH31 D/601/6994 Develop learning materials for use in a creative and cultural context – 6 credits

CH32 K/601/6903 Undertake marketing activities in a creative and cultural context – 8 credits