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Corporate Apprentice (L3) ICT Technician

Employer:
Whitchurch High School
Location:
Penlline Rd, Whitchurch, CF14 2XJ, United Kingdom.
Pay:
£23,656 per year
Hours of work:
31-40 hours per week
Training provider:
ITEC Digital Training Ltd
Level:
Apprenticeship (Level 3)
Sector:
Digital Technology
Pathway:
Digital Infrastructure Engineer
Possible start date:
07 January 2025
Closing date:
30 November 2024
Positions available:
1
Vacancy ID:
6105

Please do not apply for the position if you have a Degree within IT or a similar discipline as you will not be eligible for the apprenticeship position.

vacancies@itecdigitaltraining.co.uk


About the apprenticeship

Duties

Whitchurch High School are hiring a Corporate Apprentice (L3) ICT Technician to join their ICT team which provides support and installation for all the following aspects:
• All computers and laptops
• Copiers and Printers
• VOIP telephony
• Software Installations
• Servers
• All networking types
• CCTV
• Door Access Control Security
• Support for all staff and students

Additional information

To become competent in the following activities by the end of the apprenticeship period:
• Setting up equipment for staff and external speakers when required
• Assist with training via INSET for all teaching and support school staff.
• Make software available to appropriate users, and Ensure software is installed correctly.
• Ensure all software is up to date (Windows updates etc).
• Maintain computer peripheral equipment such as printers and Smartboards.
• Assist in the deployment of computer hardware around the school.
• Repair faults as listed on the School Helpdesk. ·
• Set up, maintain and remove user network accounts where appropriate.
• Carry out network maintenance tasks (i.e. Replace Network points and patch leads).

To develop transferrable workplace skills e.g.
• To be proactive, adaptable and responsive to change
• To assist with the provision of a high-quality service – this may include developing homeworking skills for some roles
• To support internal and external customer requests and ensure internal and external customer satisfaction
• To communicate with a range of internal and/or external customers as required
• To assist other team members in the carrying out of their duties
• To work with others to carry out duties linked to the section in which the Apprentice is placed
• To undertake and complete all training and development experiences as required.

Requirements

Skills

Skills and/or personal qualities required
• Passionate about ICT and helping others.
• Use of initiative.
• Strong problem-solving and time management skills.
• Ability to work well under pressure and deliver work on time.
• Excellent communication and collaboration skills.

Qualifications

GCSE (or equivalent) in Maths and English at Grade A*-C / Level 2: Desirable
GCSE (or equivalent) in an IT subject: Desirable

Language

Welsh Spoken Skills:
No
Welsh Written Skills:
No

Course details

Training provider:
ITEC Digital Training Ltd
Training provider course:
Apprenticeship Level 3 – Digital Infrastructure Engineer

About the employer

Whitchurch High School
Penlline Rd
Whitchurch
Cardiff
Cardiff
CF14 2XJ

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

If successful, you will initially be invited to assessment at ITeC Digital Training (via Teams to confirm eligibility – please have available proof of ID and any relevant certificates. You will be sent an application via ITeC Digital Training Smart Assessor Digital Platform and it is a mandatory requirement to attend our Apprenticeship Awareness Session.

How to apply

Email the address below to apply for this vacancy

Please do not apply for the position if you have a Degree within IT or a similar discipline as you will not be eligible for the apprenticeship position.

vacancies@itecdigitaltraining.co.uk