- Employer:
- Pisys.Net
- Location:
- Riverside House Annex, Normandy Road, SA1 2JA, United Kingdom.
- Pay:
- Apprenticeship rates
- Hours of work:
- 31-40 hours per week
- Training provider:
- Catapwlt
- Level:
- Apprenticeship (Level 3)
- Sector:
- Digital Technology
- Pathway:
- Digital Infrastructure Engineer
- Possible start date:
- 09 February 2026
- Closing date:
- 30 January 2026
- Positions available:
- 2
- Vacancy ID:
- 6779
Please do not apply for the position if you have a Degree within IT or a similar discipline as you will not be eligible for the Apprenticeship position.
About the apprenticeship
Duties
We are looking for an enthusiastic member to join our Apprentice programme. The role and responsibilities are working with the support team to reset passwords, creating and administrating new users, and basic networking – learn on the job and gain experience.
Required skills/experience:
• Enthusiastic
• Motivated
• Customer Service Skills
• Knowledge of Office 365
• IT Literate
• Any experience working with working on computers (Preferred)
• Any previous IT experience (Preferred)
Additional information
• Annual leave – 20 days minimum, accrue an extra day per year – up to 30 days.
• 4 day working week
• Smart Casual Dress – Uniform provided for site visits.
• Excellent company pension
• Hybrid working options
• Charity and community committee events
• Training opportunities to grow
• Employee tech discounts
• Referral programme
Requirements
Skills
• Ability to follow clear instructions
• Computer literate
• Excellent written and verbal communication skills
• Keen eye for detail
Qualifications
Eg GCSE (or equivalent) in Maths and English at Grade A*-C/Level 2 preferred
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Catapwlt
- Training provider course:
- Apprenticeship Level 3 – Digital Infrastructure Engineer
About the employer
Pisys.NetRiverside House Annex
Normandy Road
Swansea
Swansea
SA1 2JA
Disability confident
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
If successful, you will initially be invited to assessment at Catapwlt (via Teams) to confirm eligibility – please have available proof of ID and any relevant certificates. You will be sent an application via Catapwlt Smart Assessor Digital Platform
How to apply
Email the address below to apply for this vacancy
Please do not apply for the position if you have a Degree within IT or a similar discipline as you will not be eligible for the Apprenticeship position.