- Employer:
- Transport For Wales
- Location:
- Queensway , Newport , NP20 4AX, United Kingdom.
- Pay:
- National living wage
- Hours of work:
- 31-40 hours per week
- Training provider:
- Apprenticeship Learning Solutions Ltd
- Level:
- Apprenticeship (Level 3)
- Sector:
- Business and Management
- Pathway:
- Business Administration
- Possible start date:
- 30 March 2026
- Closing date:
- 08 March 2026
- Positions available:
- 1
- Vacancy ID:
- 6836
About the apprenticeship
Duties
• You’ll develop an awareness of operational competencies by shadowing safety and non-safety critical tasks, to develop your station knowledge and experience.
• You’ll support stations and bus interchanges, by assisting customers and responding to operational challenges such as disruption, in order to support reinstatement of the smooth running of operations.
• You’ll be contributing to the enforcement of fare polices on the gate line and the booking office, by undertaking tasks such as ticket checks, to support revenue protection.
Requirements
Skills
Essential Criteria
· A desire to learn and develop your knowledge of public transport operations.
· IT skills with good knowledge of Microsoft Office software.
· Pass the testing within the initial application process. This testing is used to uncover alignment to our values, behaviour and core Apprentice attributes, all of which can be found above.
Qualifications
Desirable Criteria
· Work or volunteering experience in a customer service environment.
· GCSEs A*-C/Level 9-4 in English, Maths and IT.
· Welsh language skills – Entry.
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Apprenticeship Learning Solutions Ltd
- Training provider course:
- Level 3 Business Administration
About the employer
Transport For WalesQueensway
Newport
Newport
Newport
NP20 4AX
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Online or in-person
How to apply
Click the button below to apply for this vacancy
Apply now