Honda Quad Bikes Wales - Parts Advisor Apprenticeship

Employer:

Honda Quad Bike Wales

Location:

Quad Bikes Wales, Unit 2, Alloy Industrial Estate, Pontardawe, SA8 4EZ, United Kingdom.

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Pay:

Apprenticeship rates

Hours of work:

31-40 hours per week

Training provider:

Inspiro Learning

Level:

Foundation Apprenticeship (Level 2)

Sector:

Retail

Pathway:

Customer Services

Possible start date:

18 May 2026

Closing date:

06 May 2026

Positions available:

1

Vacancy ID:

6957

Apply now

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About the apprenticeship

Duties

At Honda, The Power of Dreams drives us to create intelligent products that enhance mobility and increase the joy in people’s lives.
We continue to draw inspiration from the visionary ideas of our namesake, Soichiro Honda. He saw incredible power in the freedom of mobility and used his imagination to change the world. It is this mindset that guides us to help move people forward and protect the future we all share.
We strive to earn the trust and support of the many diverse communities we happily serve, and we’ll always remember who’s in the driver’s seat on the way to a better world for all.
The Honda Apprenticeship programme is geared toward training the right candidate to become a qualified Parts Advisor. But what does a Parts Advisor do?
Parts Advisors are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Duties may vary from employer to employer but will typically include:
• Advising customers on how to solve a problem with their vehicle.
• Taking orders from customers both face to face and over the phone.
• Maintaining an ordered stock room and finding parts from stock.
• Raising invoices for parts sold.
• Liaising with other members of staff.
• Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work.

Customers may include members of the public, service departments of retailers and garages.

Additional information

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.

Successful applicants must be prepared to travel to the Honda Institute, in Bracknell, to complete their Apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation and meals.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Honda Institute.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.

On successful completion of the Apprenticeship programme, you will receive the following qualification (or the equivalent qualification for your devolved nation):

• Level 2 retailer - Apprenticeship standard
• Level 2 Diploma in Customer Service (Wales)
• Honda Aftersales Operating Standard
Once your Apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our Apprentices have gone on to become team leaders and managers within the retail network.

Requirements

Skills

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your Apprenticeship.
Application numbers for the Honda Apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:

• A willingness to learn
• Teamwork
• Quality focus
• Personal responsibility and resilience
• Problem solving

Qualifications

GCSE grades 9 – 4 (A – C) or equivalent in English, Maths and one other subject
'Equivalent' grades include:
• BTEC first diplomas and certificates
• OCR Nationals
• Key Skills Level 2
• NVQs
• Essential Skills (Wales)
• Functional Skills Level 2
We accept predicted grades and conditional offers can be made based on predicted grades.

Language

Welsh Spoken Skills:

No

Welsh Written Skills:

No

Course details

Training provider:

Inspiro Learning

Training provider course:

Level 2 Diploma in Customer Service

About the employer

Honda Quad Bike Wales

Quad Bikes Wales, Unit 2, Alloy Industrial Estate, Pontardawe, SA8 4EZ, United Kingdom

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Interview arrangements

The latest information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills, and experiences regardless of ethnicity, gender, sexual orientation, or any other protected characteristic. English and Maths guidance from the government changed on 11/02/25. This employer wishes to support upskilling in both English and Maths by exception and as such the entry grade criteria as advertised still applies. The closing date for this vacancy is 06/05/2026 and interviews are expected to be held week commencing 11/05/2026. We reserve the right to close the advert early if we receive a sufficient number of applications. We therefore advise candidates to submit their applications as early as possible to avoid disappointment. Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer. Due to the high number of applications, we cannot provide a timescale on when you are likely to receive a response. As most of our roles are recruited for on an ongoing basis, we will contact you if you are successful at progressing to the next step. It is not possible for us to contact every applicant individually. If you have not heard back on a specific vacancy but find another opportunity that is of interest to you, we welcome an additional application. 

How to apply

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