- Employer:
- Torfaen County Borough Council
- Location:
- Civic Centre, Glantorvaen Road, NP4 6YB, United Kingdom.
- Pay:
- Apprenticeship rates
- Hours of work:
- 31-40 hours per week
- Training provider:
- Associated Community Training Ltd
- Level:
- Apprenticeship (Level 3)
- Sector:
- Legal and Financial Services
- Pathway:
- Financial Services
- Possible start date:
- 01 September 2026
- Closing date:
- 17 July 2026
- Positions available:
- 1
- Vacancy ID:
- 7067
About the apprenticeship
Duties
This is an exciting opportunity to join our Revenues and Benefits Team as an apprentice. Working within a professional and supportive environment, you’ll gain hands on experience contributing to the delivery of key services for the citizens of Torfaen.
You will support the administration and processing of information, maintain accurate records, and respond to customer enquiries, helping to ensure an efficient and high-quality service to the local community. This is a fantastic opportunity to develop practical skills in administration, customer service and working with financial data, while gaining valuable experience in a busy public service setting.
We are looking for individuals with a positive attitude, good attention to detail and a willingness to learn. Whether you are starting your career or looking to retrain, you’ll be supported to build your skills, gain experience and complete a recognised apprenticeship qualification.
Requirements
Skills
GCSEs (or equivalent) including English and Maths
Commitment to undertake and complete a Digital Skills in Business qualification
Basic numeracy skills and confidence working with numbers
Basic knowledge of IT systems (e.g. Microsoft Office, email)
Qualifications
• Anyone aged 16 or over can complete an apprenticeship qualification (no upper age limit).
• 16-year-olds will need to have completed their final GCSE year at school before starting an apprenticeship.
• You must be willing to undertake and complete a relevant apprenticeship qualification
• You must be prepared to spend a minimum of 20% of your time in off-the-job learning
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Associated Community Training Ltd
- Training provider course:
- Digital Skills in Business
About the employer
Civic Centre, Glantorvaen Road, NP4 6YB, United Kingdom
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Face-to-face interview if successfully shortlisted. Reasonable adjustments can be arranged if needed.
How to apply
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