- Employer:
- Oak Tree Surgery
- Location:
- Whitethorn Drive, Brackla, CF31 2PQ, United Kingdom.
- Pay:
- £8.00 per hour (26 hours per week) raising to £10.85 after a successful 3-month probation period
- Hours of work:
- 16-30 hours per week
- Training provider:
- Talk training ltd
- Level:
- Foundation Apprenticeship (Level 2)
- Sector:
- Business and Management
- Pathway:
- Business Administration
- Possible start date:
- 22 December 2026
- Closing date:
- 15 December 2026
- Positions available:
- 1
- Vacancy ID:
- 7274
Please apply with a CV to Michelle Wickman (Reception Supervisor)
About the apprenticeship
Duties
We are seeking a dedicated and detail-oriented Care Navigator to join our team. The ideal candidate will play a crucial role in supporting clients by guiding them through their care journey, ensuring they receive the necessary services and resources. This position requires strong organisational skills, excellent communication abilities, and proficiency in various administrative tasks. The Care Navigator will work closely with clients, healthcare providers, and community resources to facilitate effective care coordination.
The rate of pay would be £8.00 an hour initially, raising to £10.85 after a successful 3-month probation period.
Responsibilities
• Assist clients in navigating healthcare services and resources effectively.
• Maintain accurate records and documentation of client interactions and care plans.
• Perform data entry tasks to ensure all information is up-to-date and organised.
• Provide clerical support including handling phone enquiries with professionalism.
• Collaborate with healthcare professionals to coordinate client appointments and follow-ups.
• Ensure that all administrative processes are conducted efficiently within the office environment.
Additional information
The hours for this position are 26 hours a week, to be worked over 5 days, and are set at:
Monday 8am till 1.30pm
Tuesday 8am till 1pm
Wednesday 1pm till 6.30pm
Thursday 1pm till 6pm
Friday 1.30pm till 6.30pm
Requirements
Skills
• Strong administrative skills with a focus on organisational efficiency.
• Excellent phone etiquette and interpersonal communication skills.
• Attention to detail is essential.
• Ability to work independently as well as part of a team in a fast-paced environment.
• A compassionate approach towards client care with a commitment to enhancing their experience.
If you are passionate about making a difference in the lives of others while utilising your administrative expertise, we encourage you to apply for the Care Navigator position.
Qualifications
None
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Talk training ltd
- Training provider course:
- Business Administration
About the employer
Oak Tree SurgeryWhitethorn Drive, Brackla, CF31 2PQ, United Kingdom
Disability confident
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
tbc
How to apply
Email the address below to apply for this vacancy
Please apply with a CV to Michelle Wickman (Reception Supervisor)