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Apprentice Business Administrator (Operations & IT Support)

Employer:
Sureseal Windows
Location:
Sureseal Windows Ltd, Unit 26, Tyn Y Bonau Road, Pontarddulais, SA4 8SG, United Kingdom.
Pay:
Apprenticeship rates
Hours of work:
31-40 hours per week
Training provider:
ITEC Training Solutions Ltd
Level:
Apprenticeship (Level 3)
Sector:
Advanced Manufacturing and Materials
Pathway:
Glass Industry
Possible start date:
01 June 2026
Closing date:
29 May 2026
Positions available:
1
Vacancy ID:
6996

l.grindlay@itecskills.co.uk


About the apprenticeship

Duties

We are a busy and growing window and door company looking to recruit an Apprentice Business Administrator to support the day-to-day operations of the business.
This is a hands-on role within a fast-paced office environment, where the successful candidate will play a key part in keeping the business organised, efficient, and running smoothly.
The role will also involve supporting basic IT systems and resolving day-to-day technical issues within the office.

Key Responsibilities:
• Assisting with stock control and monitoring stock levels
• Supporting the ordering of materials and products
• Booking customer surveys and appointments
• Taking customer deposits and final payments
• Scheduling and managing service calls
• Updating and maintaining internal systems and records
• Communicating with customers via phone and email
• Supporting the team with general administrative duties
• Helping ensure the smooth day-to-day running of the office

Requirements

Skills

• Strong organisational skills and attention to detail
• Good communication skills (both phone and written)
• A positive attitude and willingness to learn
• Ability to work in a fast-paced environment
• Reliable and punctual
• Good basic IT skills and confidence using systems
• A problem-solving mindset, especially with technical issues

Desirable (but not essential):
• Interest in business, administration, or IT
• Previous experience in a customer-facing or admin role
• Comfortable troubleshooting basic tech issues

Qualifications

None

Language

Welsh Spoken Skills:
No
Welsh Written Skills:
No

Course details

Training provider:
ITEC Training Solutions Ltd
Training provider course:
Business Administration

About the employer

Sureseal Windows
Sureseal Windows Ltd, Unit 26, Tyn Y Bonau Road, Pontarddulais, SA4 8SG, United Kingdom

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

To Be arranged with employer and held at employer premises

How to apply

Email the address below to apply for this vacancy

l.grindlay@itecskills.co.uk