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Apprentice Customer Service Assistant

Employer:
Specsavers Newport
Location:
Specsavers Opticians, 2, Austin Friars, NP20 1DQ, United Kingdom.
Pay:
Apprenticeship rates
Hours of work:
31-40 hours per week
Training provider:
Inspiro Learning
Level:
Foundation Apprenticeship (Level 2)
Sector:
Retail
Pathway:
Customer Services
Possible start date:
26 January 2026
Closing date:
07 January 2026
Positions available:
1
Vacancy ID:
6728
Apply now

About the apprenticeship

Duties

What does the role involve?

Giving customers top-notch advice
Giving customers a warm welcome
Dealing with orders
Dealing with payments
Delivering high quality products and service.
Pre-screening, collections and dispensing.

Additional information

Before applying, please check that you are able to travel to the store location on a daily basis.

Requirements

Skills

We are looking for someone who:
• Has a friendly, positive, hardworking approach to work.
• Is a ‘people person’ who finds it easy to get on everyone and is able to build strong working relationships with the people you work with.
• Is trustworthy and reliable as you will be an important part of a small team. Your team and customers will depend upon you to do your job to the best of your ability at all times.
• Is organised and can remain calm in busy, high-pressured situations.
• Ensure that all work set by our apprenticeship provider is completed on time.

Qualifications

None specific

Language

Welsh Spoken Skills:
No
Welsh Written Skills:
No

Course details

Training provider:
Inspiro Learning
Training provider course:
Framework - Level 3 Customer Service

About the employer

Specsavers Newport
Specsavers Opticians, 2
Austin Friars
Newport
Newport
NP20 1DQ

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Interview - Tuesday 13th January 2026

How to apply

Click the button below to apply for this vacancy

Apply now