- Employer:
- Swansea 4 Students
- Location:
- Swansea 4 Students Ltd, 117, Walter Road, SA1 5RE, United Kingdom.
- Pay:
- Apprenticeship rates
- Hours of work:
- 31-40 hours per week
- Training provider:
- ACO Training Ltd
- Level:
- Foundation Apprenticeship (Level 2)
- Sector:
- Business and Management
- Pathway:
- Possible start date:
- 01 October 2024
- Closing date:
- 31 January 2025
- Positions available:
- 1
- Vacancy ID:
- 5703
Please attach a CV and quote the reference number of the apprenticeship.
About the apprenticeship
Duties
We are seeking a dynamic individual to join our team as a Customer Service Representative. In this role, you will work collaboratively with our team to ensure the delivery of excellent customer service to our portfolio of clients. Responsibilities include handling inquiries, resolving issues, coordinating property viewings, organising contractors, and maintaining client relationships. The ideal candidate will possess strong communication skills, attention to detail, committed to team goals and personal development, and a proactive attitude towards problem solving.
Requirements
Skills
• Have excellent organisational and communication skills
• Be confident with technology
• Be reliable and understand the importance of good time management
• Have strong interpersonal skills with the ability to build strong relationships with all teams
• Have a good telephone manner
• Be able to use their own initiative
• Have a willingness to learn
Qualifications
GCSE in Maths & English
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- ACO Training Ltd
- Training provider course:
- Business Administration
About the employer
Swansea 4 StudentsSwansea 4 Students Ltd, 117
Walter Road
Swansea
Swansea
SA1 5RE
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
An initial interview needs to be arranged with the Training Provider, who will then arrange an interview with the employer if the candidate is short-listed
How to apply
Email the address below to apply for this vacancy
Please attach a CV and quote the reference number of the apprenticeship.