- Employer:
- Ceredigion County Council
- Location:
- Ceredigion County Council, Canolfan Rheidol, Rhodfa Padarn, SY23 3UE, United Kingdom.
- Pay:
- £25,583 per Annum
- Hours of work:
- 31-40 hours per week
- Training provider:
- Gower College Swansea
- Level:
- Apprenticeship (Level 3)
- Sector:
- Digital Technology
- Pathway:
- Digital Infrastructure Engineer
- Possible start date:
- 08 June 2026
- Closing date:
- 27 May 2026
- Positions available:
- 1
- Vacancy ID:
- 7004
About the apprenticeship
Duties
This is a developing role and as such the responsibilities will grow with you. You will receive support from experienced colleagues and develop your skills to effectively:
Support ICT systems including networks, servers, PCs, Laptops, iPads and other ICT equipment as needed.
Act as first line support for IT users over the phone, remotely and face to face.
Apply logical and creative skills to support and develop systems.
Deliver first class customer service and be committed to improving the customer experience.
Additional information
Are you looking for an exciting opportunity to learn on the job and kick start a career in ICT?
We are looking for an Apprentice to join our busy ICT team mainly based at Canolfan Rheidol. You would be working alongside experienced colleagues providing a first line of IT support to Council employees using our in-house ticketing system.
Please note that the advertised salary for this position is subject to the pending 2026/2027 national pay award. The final salary will be adjusted accordingly once this has been agreed.
Requirements
Skills
Someone who thrives working as part of a team and is resourceful enough to work independently as you grow in confidence on the job. You will have strong IT and creative problem-solving skills with first class attention to detail.
The ability to communicate effectively through the medium of Welsh and English is essential.
You will need the enthusiasm and drive to undertake professional development on the job.
Qualifications
Minimum entry requirements: 4 GCSE grades C or above including Maths and English (or Welsh).
Applications will not be considered from those who have already achieved a degree in ICT.
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Gower College Swansea
- Training provider course:
- Digital Infrastructure Engineer
About the employer
Ceredigion County CouncilCeredigion County Council, Canolfan Rheidol, Rhodfa Padarn, SY23 3UE, United Kingdom
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Ideally in person, dates to be arranged.
How to apply
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