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Apprenticeship IT Support

Employer:
EPOS SYSTEMS LTD
Location:
Acorn Business Centre, 250 Carmarthen Road, SA1 1HG, United Kingdom.
Pay:
Apprenticeship rates
Hours of work:
31-40 hours per week
Training provider:
ITEC Digital Training Ltd
Level:
Apprenticeship (Level 3)
Sector:
Digital Technology
Pathway:
Digital Infrastructure Engineer
Possible start date:
30 April 2025
Closing date:
20 April 2025
Positions available:
1
Vacancy ID:
6270

Please do not apply for the position if you have a Degree within IT or a similar discipline as you will not be eligible for the apprenticeship position.

vacancies@itecdigitaltraining.co.uk


About the apprenticeship

Duties

We are looking for an enthusiastic member to join our apprentice programme. The role and responsibilities are working with the support team to reset passwords, creating and administrating new users, and basic networking – learn on the job and gain experience.

Epos Systems supplies and supports the Hospitality Industry throughout the UK.


Required skills/experience:
• Enthusiastic
• Motivated
• Excellent Customer Service Skills
• IT Literate
• Capable of working on own initiative
• Able to work as part of a team

Additional information

All necessary training will be provided to enable the apprentice to qualify as an IT support engineer.

Requirements

Skills

• A positive ‘can do’ attitude
• Enthusiasm
• Reliable
• Committed
• High expectations
• Team player
• Excellent communication skills - verbal and written
• Excellent organisation skills, methodical with the ability to prioritise tasks
• Excellent customer service skills with the ability to build strong working relationships with both internal and external customers

Qualifications

Eg GCSE (or equivalent) in Maths and English at Grade A*-C / Level 2 preferred

Language

Welsh Spoken Skills:
No
Welsh Written Skills:
No

Course details

Training provider:
ITEC Digital Training Ltd
Training provider course:
Apprenticeship Level 3 – Digital Infrastructure Engineer

About the employer

Epos Systems Ltd
Acorn Business Centre
250 Carmarthen Road
Swansea
Swansea
SA1 1HG

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

If successful, you will initially be invited to assessment at ITeC Digital Training (via Teams) to confirm eligibility – please have available proof of ID and any relevant certificates. You will be sent an application via ITeC Digital Training Smart Assessor Digital Platform

How to apply

Email the address below to apply for this vacancy

Please do not apply for the position if you have a Degree within IT or a similar discipline as you will not be eligible for the apprenticeship position.

vacancies@itecdigitaltraining.co.uk