- Employer:
- Whitchurch High School
- Location:
- Penlline Rd, Whitchurch, CF14 2XJ, United Kingdom.
- Pay:
- £24,413.00 per anum
- Hours of work:
- 31-40 hours per week
- Training provider:
- Catapwlt
- Level:
- Apprenticeship (Level 3)
- Sector:
- Digital Technology
- Pathway:
- Digital Infrastructure Engineer
- Possible start date:
- 12 January 2026
- Closing date:
- 09 December 2025
- Positions available:
- 1
- Vacancy ID:
- 6683
Please do not apply for the position if you have a degree within IT or a similar discipline as you will not be eligible for the Apprenticeship position.
About the apprenticeship
Duties
• All computers, laptops and tablet devices
• Copiers and Printers
• VOIP telephony
• Software installations
• Servers (Windows OS)
• All networking types
• CCTV
• Door Access Control Security
• Support for all staff and students
Job Responsibilities:
To become competent in the following activities by the end of the Apprenticeship period:
• Setting up equipment for staff and external speakers when required
• Assist with training via INSET for all teaching and support school staff
• Make software available to appropriate users and ensure software is installed correctly
• Ensure all software is up to date (Windows updates, etc)
• Maintain computer peripheral equipment, such as keyboards, mice and Smartboards
• Assist in the deployment of computer hardware around the school
• Repair faults as listed on the School Helpdesk
• Set up, maintain and remove user network accounts where appropriate
• Carry out network maintenance tasks (i.e. Replace Network points and patch leads)
Additional information
To develop transferrable workplace skills, for example:
• To be proactive, adaptable and responsive to change
• To assist with the provision of a high-quality ICT service
• To support staff and student requests and ensure satisfaction
• To communicate with a range of end-users as required
• To assist staff with any ICT request, to allow them to carry out their duties
• To work with other members of the team to carry out their duties
• To undertake and complete all training and development experiences as required
Renumeration and Benefits:
• Basic Salary of £24,413.00 per annum
• Onsite Parking
• 27 Days Holiday (+ bank holidays)
Requirements
Skills
Skills and/or personal qualities required:
• Passionate about ICT and helping others
• Use of initiative
• Strong problem-solving and time management skills
• Ability to work well under pressure and deliver work on time
• Excellent communication and collaboration skills
Qualifications
GCSE (or equivalent) in Maths and English at Grade A*-C/Level 2: Desirable
GCSE (or equivalent) in an IT subject: Desirable
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Catapwlt
- Training provider course:
- Apprenticeship Level 3 – Digital Infrastructure Engineer
About the employer
Whitchurch High SchoolPenlline Rd
Whitchurch
Cardiff
Cardiff
CF14 2XJ
Disability confident
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
If successful, you will initially be invited to assessment at ITeC Digital Training (via Teams to confirm eligibility – please have available proof of ID and any relevant certificates). You will be sent an application via ITeC Digital Training Smart Assessor Digital Platform and it is a mandatory requirement to attend our Apprenticeship Awareness Session. If you are successful with this assessment, you will then be invited by the school to a formal interview at Whitchurch High School.
How to apply
Email the address below to apply for this vacancy
Please do not apply for the position if you have a degree within IT or a similar discipline as you will not be eligible for the Apprenticeship position.