Skip to main content

Customer Liaison and Marketing Assistant

Employer:
Aligned with Love
Location:
191 Corporation Road, CF11 7AS, United Kingdom.
Pay:
£11.44 per hour
Hours of work:
31-40 hours per week
Training provider:
Educ8
Level:
Apprenticeship (Level 3)
Possible start date:
12 April 2024
Closing date:
31 May 2024
Positions available:
1
Vacancy ID:
5313

matt@alignedwithlove.net


About the apprenticeship

Duties

Managing social media pages by posting updates & responding to comments & messages
Supporting online & live events through promotions & the running of the actual event
Developing the company's online presence including the website through content & search engine optimisation (SEO) practices
Engaging with partners to promote the business such as distributing posters in locality
Networking both in person & online to expand the reach of the business
Communicating with clients, customers & external agencies
Creating & delivering presentations
Using website analytics to ascertain the relative effectiveness of ongoing campaigns & understand the way users interact with the site
Submitting ideas for marketing programmes designed to enhance & grow the company's brand
Writing & editing press releases, engaging with media contacts identified to share those releases
Attending industry events, conferences & trade shows
Serving customers & dealing with enquiries
Processing cash, card & online payments
Updating customer records in the company's database as required
Handling product returns & payment refund requests
Promoting products based on the company's directives

Additional information


Requirements

Skills

Customer service skills
Proficiency in using Customer Relationship Management (CRM) Systems
Strong knowledge of MS/ Google Office suites
Knowledge in product promotions
Ability to conduct effective sales
Excellent communication skills
Ability to work in stressful situations
Ability to work well with a team
Ability to apply processes and structured thinking

Qualifications

Some experience in marketing and sales would be desirable

Language

Welsh Spoken Skills:
No
Welsh Written Skills:
No

Course details

Training provider:
Educ8
Training provider course:
Digital Marketing Level 3

About the employer

Aligned with Love
191 Corporation Road
Cardiff
Cardiff
CF11 7AS

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Email CV and covering letter, short zoom conversation, followed by in person interview

How to apply

Email the address below to apply for this vacancy

matt@alignedwithlove.net