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Customer Service Apprentice

Employer:
DS SMITH
Location:
D S Smith Packaging, Unit 3, Rush Drive, Crumlin, NP11 3EJ, United Kingdom.
Pay:
£19,000 per year
Hours of work:
31-40 hours per week
Training provider:
ITEC Training Solutions Ltd
Level:
Apprenticeship (Level 3)
Sector:
Advanced Manufacturing and Materials
Pathway:
Process Manufacturing
Possible start date:
14 February 2025
Closing date:
14 August 2025
Positions available:
1
Vacancy ID:
6223
Apply now

About the apprenticeship

Duties

• Processing order requests
• Building and maintaining strong relationships
• Handling and resolving customer queries and complaints.
• Maintaining document records

Additional information

Computer literate, especially on Microsoft Office Package 

Requirements

Skills

• Excellent verbal and written communication skills.
• Be hardworking, pro-active and self-motivated.
Strong organisational skills with proven ability to handle multiple tasks at any given time 
• Computer literate, especially on Microsoft Office Package 

Qualifications

GCSEs to be eligible for the course

Language

Welsh Spoken Skills:
No
Welsh Written Skills:
No

Course details

Training provider:
ITEC Training Solutions Ltd
Training provider course:
ITEC Customer Service Level 3

About the employer

DS SMITH
D S Smith Packaging, Unit 3
Rush Drive, Crumlin
Newport
Newport
NP11 3EJ

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Telephone interview and onsite face to face

How to apply

Click the button below to apply for this vacancy

Apply now