- Employer:
- CJP Sales
- Location:
- CJP Sales, , 8 Heol West Plas,, CF31 1PA, United Kingdom.
- Pay:
- Pay: Starting Salary £16,500/Level 2 achieved £21,000/Level 3 fully qualified £24,000
- Hours of work:
- 31-40 hours per week
- Training provider:
- Cambrian Training Company Ltd
- Level:
- Foundation Apprenticeship (Level 2)
- Sector:
- Retail
- Pathway:
- Customer Services
- Possible start date:
- 30 April 2026
- Closing date:
- 30 April 2026
- Positions available:
- 1
- Vacancy ID:
- 6825
About the apprenticeship
Duties
The role
We are looking for a Customer Service Apprentice to join our team. This is an entry level role designed for someone who is organised, reliable and keen to learn, with a strong focus on client service. You will often be the first point of contact for clients so a friendly, professional manner is essential.
Key Responsibilities
Order processing
Following up samples
Customer service- answering product enquiries
Keeping CRM system up to date
Quoting customers and following up
Upselling/cross-selling existing customers
Assisting external sales team with making customer appointments
Visiting trade shows (every 2/3 years)
Customer delivery checks
Maintaining and develop relationships with customers
Additional information
About Us:
We are a family run business based in Bridgend, South Wales with a committed team, providing solutions to our customers polymer supply and distribution needs.
Training and Development:
This role will be supported by a formal Apprenticeship programme, providing structured training alongside practical experience in a professional environment. It is an excellent opportunity to build a long term career in customer services.
Benefits of working for CJP Sales:
Supportive team
Clear progression into sales
Pension contribution
Annual bonus
Private healthcare
Early Friday finish
Additional information:
Technical polymer supplier
Business to business sales
10 employees
40 year established company
Office based role
Onsite parking
On bus route
Requirements
Skills
About You:
Confident communicator
Organised/detail-focused
Commercially aware
Resilient under pressure
Eager to learn with strong work ethic
Comfortable on phone
Professional/mature attitude
Punctual and reliable
Qualifications
Qualifications required:
Good standard of general education. Maths and English GCSE grade C or equivalent is preferred.
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Cambrian Training Company Ltd
- Training provider course:
- Level 2 Apprenticeship in Customer Service
About the employer
CJP SalesCJP Sales,
8 Heol West Plas,
Bridgend,
Bridgend
CF31 1PA
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Interview arrangements: You will be required to attend a face to face interview at CJP Sales involving both directors.
How to apply
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