- Employer:
- Lovell Partnerships Ltd
- Location:
- Lovell Partnerships Ltd, Unit 5, Cae Gwyrdd, Tongwynlais, CF15 7AB, United Kingdom.
- Pay:
- Apprenticeship rates
- Hours of work:
- 31-40 hours per week
- Training provider:
- Cardiff and Vale College
- Level:
- Apprenticeship (Level 3)
- Sector:
- Retail
- Pathway:
- Customer Services
- Possible start date:
- 15 May 2026
- Closing date:
- 13 April 2026
- Positions available:
- 1
- Vacancy ID:
- 6904
Please e-mail CV to Gavin.Darney@lovell.co.uk
About the apprenticeship
Duties
1. Customer Contact and Case Management
2. Defect and Remedial Coordination
3. System and Administrative Management
4. Collaboration and Cross Functional Working
5. Health, Safety and Compliance
Requirements
Skills
• A positive attitude to tasks, ensuring every customer receives the very best experience.
• Excellent telephone manner, with experience preferably gained in a customer facing environment or a similar fast paced support role.
• Good written and verbal communication skills with a confident approach.
• Excellent organisational skills with the ability to manage multiple priorities.
• A proactive, collaborative and solutions-focused mindset with the desire to handle challenging situations.
• Good IT skills with good knowledge of Microsoft Office with knowledge and competence using CRM/databases.
• Ability to work independently while contributing positively to a team environment.
Qualifications
Good Standard of Maths and English
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Cardiff and Vale College
- Training provider course:
- Customer Service
About the employer
Lovell Partnerships LtdLovell Partnerships Ltd, Unit 5
Cae Gwyrdd, Tongwynlais
Cardiff
Cardiff
CF15 7AB
Disability confident
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Interview date TBC
How to apply
Email the address below to apply for this vacancy
Please e-mail CV to Gavin.Darney@lovell.co.uk