- Employer:
- Natural Resources Wales
- Location:
- Rivers House St Mellons Business Park St Mellons, CF3 0EY, United Kingdom.
- Pay:
- £26,861 per year
- Hours of work:
- 31-40 hours per week
- Training provider:
- Gower College Swansea
- Level:
- Apprenticeship (Level 3)
- Sector:
- Property Services
- Pathway:
- Facilities Management
- Possible start date:
- 04 November 2026
- Closing date:
- 06 October 2026
- Positions available:
- 2
- Vacancy ID:
- 7237
About the apprenticeship
Duties
You will apply the learning from your Apprenticeship to real‑world situations, gaining experience in areas such as building compliance checks, supporting maintenance activities, contractor management and other on‑site tasks.
You will develop good working relationships with colleagues, customers and contractors, offering helpful and friendly customer service as the first point of contact for Facilities queries.
You will support basic Facilities administration, including entering accurate data, updating records, and using ICT systems under guidance.
You will help the team meet health, safety and wellbeing standards by following procedures, identifying issues, and reporting concerns to qualified staff.
Undertake health and safety duties and responsibilities appropriate to the post
Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post
Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
Any other reasonable duties requested commensurate with the grade of this role.
Additional information
Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.
Natural Resources Wales is unable to offer visa sponsorship for this position. Although we hold a Skilled Worker visa sponsorship licence, it applies only to specific roles that meet both the eligibility criteria and salary requirements set out by the UK Government under the Skilled Worker visa route.
Requirements
Skills
You should have basic ICT skills and the ability to learn new systems, as you will use digital tools and software to support tasks.
An awareness of how Facilities services are planned, delivered and improved, including health and safety, customer service, sustainability and building operations.
An interest in Facilities Management, property management, customer service or building maintenance is desirable, along with a willingness to develop your knowledge of health and safety in a workplace environment.
Good communication and interpersonal skills are important, as you will work closely with colleagues, contractors and customers to support day‑to‑day activities.
Qualifications
You will need basic literacy and numeracy skills, supported by GCSE grade C / Level 2 (or equivalent) in English and Maths.
A full UK driving licence.
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Gower College Swansea
- Training provider course:
- Estates and Facilities Management Level 3
About the employer
Rivers House St Mellons Business Park St Mellons, CF3 0EY, United Kingdom
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Interviews will take place on week commencing 19th October 2026 through Microsoft Teams.
How to apply
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