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Front of House Receptionist

Employer:
Lyons Woodlands Hall Holiday Park
Location:
Lyons Woodlands Hall, Ruthin, LL11 2AH, United Kingdom.
Pay:
Apprenticeship rates
Hours of work:
16-30 hours per week
Training provider:
Coleg Cambria
Level:
Foundation Apprenticeship (Level 2)
Sector:
Travel, Tourism and Leisure
Pathway:
Leisure Management
Possible start date:
24 February 2026
Closing date:
23 February 2026
Positions available:
1
Vacancy ID:
6792

markclegg@lyonsholidayparks.co.uk


About the apprenticeship

Duties

Addressing customers needs
Checking guests in and out
Complaint handling
Answering the phone
Selling holidays
Assist with the daily running of the department

Requirements

Skills

Must have a good, friendly personality and be comfortable talking to guests and other Team members. Have an excellent telephone manner. Clear at speaking English is a must and be comfortable in general reading, writing and general mathematics.
Must have general knowledge of Windows, Excel and Word, training will be given on our own portal for bookings and holiday home owners database.

Qualifications

GCSE English and Maths D or above

Language

Welsh Spoken Skills:
No
Welsh Written Skills:
No

Course details

Training provider:
Coleg Cambria
Training provider course:
Customer Service L2

About the employer

Lyons Woodlands Hall Holiday Park
Lyons Woodlands Hall
Ruthin
Denbighshire
Denbighshire
LL11 2AH

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Woodlands Hall Holiday Park, Ruthin or Lyons Robin Hood, Rhyl

How to apply

Email the address below to apply for this vacancy

markclegg@lyonsholidayparks.co.uk