Human Resources Apprentice

Employer:

Torfaen County Borough Council

Location:

Civic Centre, Glantorvaen Road, NP4 6YB, United Kingdom.

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Pay:

Apprenticeship rates

Hours of work:

31-40 hours per week

Training provider:

Apprenticeship Learning Solutions Ltd

Level:

Apprenticeship (Level 3)

Sector:

Business and Management

Pathway:

Human Resource Management

Possible start date:

15 January 2026

Closing date:

12 December 2025

Positions available:

1

Vacancy ID:

6707

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About the apprenticeship

Duties

• To gain experience of all the HR functions through the employee lifecycle including:
o Recruitment and Selection
o Onboarding
o Pay and Reward
o HR Systems
o Contracts
o HR Casework
o Learning and Development
o Health and Safety

• Develop a knowledge and understanding of employment policies, practices and legal obligations.
• Respond to routine queries from employees and managers.
• Conduct research and provide support for, and contribute to, team and organisation wide projects.
• Manage employee documentation and liaise with employees and managers as necessary.
• Support the HR team in managing performance, behaviour and attendance and employee casework.

Additional information

Would you like to work for a large forward-looking organisation which will challenge you and help grow your career, also giving an opportunity for you to “earn while you learn?” If so, come and join Torfaen County Borough Council’s Career Development Programme. As an Apprentice, you’ll work alongside experienced colleagues learning job specific skills whilst earning a wage and working towards a nationally recognised professional qualification.
The Council’s Values are Fair, Supportive, Effective and Innovative which are very important to us. If you want to be successful you will need to demonstrate behaviour that reflects these Values.
We are looking for a caring and resilient HR Apprentice to join our busy HR Team. You will have a real interest in engaging with people and making a positive impact, providing a comprehensive HR service across our five departments.
Expect to work across the HR spectrum of disciplines and work towards the knowledge, skills and behaviours required to be an outstanding HR professional. You will use your strong organisational skills to provide effective administrative support to our Human Resources and Learning & Development Teams.
As you progress through your Apprenticeship, you will have the opportunity to be involved in supporting the line managers and employees with tasks such as recruitment and learning to provide advice and assist with learning and development activities.
This post is based in a friendly team where you will receive excellent support and on-the-job-training and the opportunity to study for a HR qualification. What’s more, you’ll gain valuable work and life skills to help you launch a career in your chosen field.
Benefits include a tailored induction programme, ongoing support from dedicated staff, flexible working hours, hybrid working, generous annual leave entitlement, a contributory pension scheme, access to a staff benefit scheme and support with your personal and professional development.

Requirements

Skills

Excellent verbal and written communication skills
Ability to handle sensitive, confidential employee information with discretion and integrity.
Basic understanding of HR principles
Attention to detail
Digital literacy skills
Previous experience of working in an office environment
A positive approach to problem solving, addressing workplace issues and supporting HR policies
Able to work as part of a team and/or own under supervision
A willingness to undertake training and develop new skills and abilities as part of personal and professional development for continuous improvement.
An ability to complete tasks in agreed timeframes and work to deadlines.

Qualifications

You will work towards the CIPD Level 3 Foundation Certificate in People Practice qualification.
Welsh Spoken Skills - Desirable, but not essential.
Welsh Written Skills – Desirable, but not essential.

Language

Welsh Spoken Skills:

No

Welsh Written Skills:

No

Course details

Training provider:

Apprenticeship Learning Solutions Ltd

Training provider course:

CIPD Level 3 HR Apprenticeship

About the employer

Civic Centre, Glantorvaen Road
Pontypool
Torfaen
NP4 6YB

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Interview arrangements

Face-to-face interview at the Civic Centre if successful at shortlisting. Reasonable adjustments considered.

How to apply

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