- Employer:
- Kepak
- Location:
- Kepak, Penygarnddu Industrial Estate, CF48 2TA, United Kingdom.
- Pay:
- £18,000 per year
- Hours of work:
- 31-40 hours per week
- Training provider:
- Coleg Cambria
- Level:
- Apprenticeship (Level 3)
- Sector:
- Digital Technology
- Pathway:
- Digital Application Support
- Possible start date:
- 09 September 2025
- Closing date:
- 14 February 2025
- Positions available:
- 1
- Vacancy ID:
- 6110
About the apprenticeship
Duties
End-to-End Process Learning: Gain hands-on experience and a deep understanding of each stage of the production process, and the requirements of IT support for each
As a member of the IT team onsite, you will deliver and support our digital platforms to support the needs of the various functions and their differing requirements
Support any changes or new implementations, following the change management process
Create and maintain accurate records of Infrastructure services and assets, including documentation
End to end management of issues, through to resolution required, to ensure the issues are fixed
Monitoring the systems and ensuring they are operating as required
Business Operations: Support the business operations team in ensuring the smooth running of their software and hardware. Being present on the factory floors to provide support
Data Management: Handle data entry, analysis, and reporting to help inform decision-making processes
Project Support: Contribute to various projects by supporting project management teams with coordination, scheduling, and communications. Exposure to real-world projects and the chance to make a meaningful contribution to business outcomes
Compliance and Documentation: Ensure all documentation and processes adhere to internal and external standards, including regulatory and compliance requirements
Team Collaboration: Work closely with cross-functional teams, to support business operations and foster teamwork
Requirements
Skills
Be reliable and fully committed to the 2 year Apprentice programme
Have a positive attitude with strong attention to detail
Be willing to learn at all times
Be flexible in their approach to work
The ability to work as part of a team
Willing and able to travel to our Merthyr site daily, and our training provider as required
Administrative skills
Number skills
Team working
Initiative
Qualifications
GCSE Grade C / 4 or above (or equivalent) in Maths and English
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Coleg Cambria
- Training provider course:
- Level 3 Diploma in Digital Application Support (Support)
About the employer
Kepak
Penygarnddu Industrial Estate
Merthyr Tydfil
Merthyr Tydfil
CF48 2TA
Disability confident
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Apply on our website and enter your details Successful candidates will be invited to site for an assessment centre and interview
How to apply
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