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Medical Receptionist/Administrator

Employer:
Nicholl Street Medical Centre
Location:
Nicholl Street Medical Centre, 33, Nicholl Street, SA1 4HF, United Kingdom.
Pay:
Apprenticeship rates
Hours of work:
16-30 hours per week
Training provider:
Gower College Swansea
Level:
Foundation Apprenticeship (Level 2)
Possible start date:
12 April 2024
Closing date:
10 May 2024
Positions available:
1
Vacancy ID:
5314

Please send your CV to Kerry Matthews.

Kerry.Matthews@wales.nhs.uk


About the apprenticeship

Duties

Answering telephone calls and welcoming patients on arrival, alongside reception desk duties.
Handling and redirecting electronic mail, including test results and correspondence received from secondary care.
Booking, cancelling and arranging appointments as required.
Ordering prescriptions on patient request, both electronically and via the telephone.
Other administrative tasks such as responding to practice emails, liaising with outside agencies and maintaining an accurate filing system.

Additional information

Full training will be provided.

Requirements

Skills

This is a varied, rewarding and challenging role which will best suit potential candidates who are highly motivated and can adapt to a demanding environment.
The ability to show empathy and compassion while communicating with patients.

Qualifications

English and Maths via essential skills training.

Language

Welsh Spoken Skills:
No
Welsh Written Skills:
No

Course details

Training provider:
Gower College Swansea
Training provider course:
Business Administration

About the employer

Nicholl Street Medical Centre
Nicholl Street Medical Centre, 33
Nicholl Street
Swansea
Swansea
SA1 4HF

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

Onsite at Nicholl Street Medical Centre

How to apply

Email the address below to apply for this vacancy

Please send your CV to Kerry Matthews.

Kerry.Matthews@wales.nhs.uk