- Employer:
- Otium Concierge Limited
- Location:
- Wesley Clover Innovation Centre, NP18 2YB, United Kingdom.
- Pay:
- Apprenticeship rates
- Hours of work:
- 31-40 hours per week
- Training provider:
- Associated Community Training Ltd
- Level:
- Foundation Apprenticeship (Level 2)
- Sector:
- Digital Technology
- Pathway:
- Digital Skills for Business
- Possible start date:
- 01 May 2025
- Closing date:
- 30 April 2025
- Positions available:
- 1
- Vacancy ID:
- 6297
Please apply with your CV and a cover letter detailing why you believe you're a great fit for the role and what skills and experiences you can bring to the team
About the apprenticeship
Duties
Marketing & Social Media Support
• Assisting with content planning for Instagram, LinkedIn, and email newsletters
• Drafting captions, posts, and basic graphics (we’ll train you!)
• Scheduling content using platforms like metasuite and Canva
• Engaging with our community on social media
• Researching trends, hashtags, and marketing ideas
• Blog Writing
• SEO input and tagging
• Creating Gift Guides
Client & Admin Support
• Helping to manage client inboxes and bookings
• Scheduling calls, appointments, and diary coordination
• Carrying out research tasks — e.g., venue options, suppliers, product comparisons
• Updating client files and internal systems
• Creating and formatting client reports or summaries
• Completing administration tasks on behalf of Otium and their clients
• Sending weekly updates
• Answering the phones and taking messages
Business Development Support
• Supporting with lead generation tasks (e.g., list building, basic outreach)
• Helping to maintain CRM records and client notes
• Attending team catch-ups and taking notes/actions
• Supporting events or projects where needed
Additional information
We’re Otium Concierge, a lifestyle and business concierge service supporting busy people to get more time back. Think of us as the calm behind the chaos, we organise, sort, research, remind, book and manage all the life admin and business tasks that stop people from doing what they actually want to do.
Whether it’s coordinating a tradesperson, finding last-minute Glasto tickets, researching the best nursery in town, chasing invoices, or comparing business insurance, we get it done. Thoughtfully. Discreetly. And with a lot of care.
We’re growing quickly and looking for a brilliant apprentice to join the team.
Are you organised, full of ideas, and ready to dive into the real world of business and marketing? Looking to learn on the job, build your confidence, and be part of a growing company that actually values your input? Then this could be for you.
Requirements
Skills
We’re not expecting you to have years of experience, this is an apprenticeship after all! But here are some of the qualities, skills, or interests that would really help you thrive in this role:
Communication Skills
• Confident and clear when speaking or writing
• Comfortable talking to clients in a professional tone
• Able to ask questions and share ideas
IT & Admin Skills
• Basic understanding of Microsoft Office or Office 365 (e.g. Word, Excel, Outlook)
• Comfortable using email, internet search tools, and learning new systems
• Good attention to detail when typing, organising, or inputting information
Customer Service Mindset
• Friendly, approachable, and solutions-focused
• Enjoy helping others and creating a great experience
• Able to stay calm and polite under pressure
Social Media Awareness
• Active on platforms like Instagram, TikTok or LinkedIn
• Interested in content creation or learning how to market a brand
• A good eye for what makes a post engaging
Willingness to Learn
• Open to feedback and trying new things
• Positive attitude and ready to get stuck in
• Reliable and able to manage your time effectively
Qualifications
• GCSE A-C in English Language and Literature
• GCSE A-D in all other subjects
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Associated Community Training Ltd
- Training provider course:
- Digital Skills for Business
About the employer
Otium Concierge LimitedWesley Clover Innovation Centre
Newport
Newport
NP18 2YB
Disability confident
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
We're hoping to fill the position as soon as possible, suitable candidates will be contacted straight away
How to apply
Email the address below to apply for this vacancy
Please apply with your CV and a cover letter detailing why you believe you're a great fit for the role and what skills and experiences you can bring to the team