- Employer:
-
Montgomery Medical Centre
- Location:
- Montgomery Medical Centre, 7 Well Street, SY15 6PF, United Kingdom.
- Pay:
- National minimum wage
- Hours of work:
-
31-40 hours per week
- Training provider:
-
Cambrian Training Company Ltd
- Level:
- Foundation Apprenticeship (Level 2)
- Possible start date:
- 20 May 2024
- Closing date:
- 30 May 2024
- Positions available:
-
1
- Vacancy ID:
- 5167
About the apprenticeship
Duties
• Provide high quality administrative support to the practice team.
• Receive and accurately record requests for home visits, assessing urgency in accordance with the practice protocol. Print off the home visit summary sheets.
• Type letters and other documents as required.
• Process incoming and outgoing mail (including sorting and routing) Ensure correspondence, reports, results etc. are filed electronically in correct patient record.
• Ensure telephone calls and enquiries are dealt with in a courteous and timely manner and take messages as appropriate.
• Action tasks as required.
• Liaise with patients, members of the public, hospital, and community departments as well as practice staff.
• Complete filing, send e-mails and undertake scanning of letters.
• Book in, amend and cancel patient appointments in line with the practice policies ensuring optimum efficiency of the appointment system.
• Register new and temporary patients and update records as required.
• Greet and direct patients and visitors accordingly.
• Respond to the needs of clinicians during surgery.
• Inform patients of the relevant charges for private services, accept payment and issue receipts if required.
• Complete start and end of the day procedures including ensuring telephones are diverted as appropriate, updating room schedule and blackboard.
• Check and action emails daily.
• Check fridge daily for lab specimens and follow protocol.
Additional information
General
• Always observe and follow health and safety guidelines.
• Participate in training, as required, for skill development and as part of own identified PDP.
• Demonstrate a sound understanding of information governance and apply this to work situation.
• Any other reasonable duties that may be required.
Additional Information
Hours- 37 hours a week,
Shift pattern- 4 long days
(3 days x 8am-6pm, 1 x 8am-5pm)
Holidays- 6 weeks, plus bank holidays
Requirements
Skills
• Good communication skills (written and oral)
• Good IT skills
• Well-presented and polite
• Able to work as part of a team and be able to communicate with colleagues at all levels
• Able to follow strict rules on confidentiality
• Able to work under pressure and use initiative
• Adaptable and flexible in approach
Qualifications
• Good standard of general education including Maths and English C or above.
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
-
Cambrian Training Company Ltd
- Training provider course:
-
Business and Administration level 2
About the employer
Montgomery Medical CentreMontgomery Medical Centre
7 Well Street
Montgomery
Powys
SY15 6PF
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
CV and covering email please . Face to Face interview at employers premises.
How to apply
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