- Employer:
- Mech Tech Professionals
- Location:
- Unit B, 3-4 De Clare Court, Pontygwindy Industrial Estate, CF83 3HU, United Kingdom.
- Pay:
- National minimum wage
- Hours of work:
- 31-40 hours per week
- Training provider:
- Educ8
- Level:
- Foundation Apprenticeship (Level 2)
- Sector:
- Business and Management
- Pathway:
- Contact Centre Operations
- Possible start date:
- 09 November 2026
- Closing date:
- 16 October 2026
- Positions available:
- 2
- Vacancy ID:
- 7254
About the apprenticeship
Duties
A bit about the role
During your training, you'll learn the ins and outs of recruiting, including how to source candidates, conduct screening calls and negotiate job offers. You'll also become familiar with the various tools and technologies used in the industry, such as applicant tracking systems and job boards. You'll begin working on real recruitment assignments as your training progresses.
The role is predominantly telephone based and you will be expected to make and answer a high volume of calls.
Duties and Responsibilities
• Sourcing candidates via job boards, LinkedIn, networking, referrals and the company database
• Reviewing CVS and assessing candidate's suitability for positions
• Building effective relationships with candidates, understanding their needs and discussing relevant roles with them
• Generating leads from interactions with candidates and keeping up to date with market news
• Actively networking with candidates and industry connections to gather information
• Reference checking
• Creating and placing adverts onto job boards and social media
• Keeping accurate records, ensuring the database is continually updated with all information relating to candidates and clients
Additional information
Job Type: Full-time, would consider Part-time for right candidate
Monday – Friday, hours and availability can be discussed at interview
Salary: National Minimum Wage
Work Location: In person, Caerphilly based office
Benefits
• 25 days annual leave plus bank holidays
• Company events
• Company pension
• Free parking
• Employee of the Quarter awards
• Fully funded Apprenticeship
• Career development opportunities within the business once complete
Requirements
Skills
No experience or qualifications are required, however the following attributes are essential:
• Display initiative, be positive and enthusiastic
• Demonstrate a commitment to equality and diversity, customer service and quality assurance
• Be a team player
• Demonstrate a commitment to the process of continuous review and improvement
• A friendly professional manner
• Willingness to learn and adapt
Qualifications
No minimum requirements, however, you will be gaining a Level 2 in Customer Service, you will receive full on the job training and support. Time will be given during your working hours to complete all studies.
You will be provided with comprehensive training and support throughout your 12-month Apprenticeship period. This includes:
• Fully funded NVQ Level 2 Customer Service Qualification
• Functional skills development in English, math, and ICT (if applicable)
• Employability skills training
• Workshops and training sessions, face to face and online
• Tutor-led workplace assessments and ongoing support
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Educ8
- Training provider course:
- Customer Service Level 2
About the employer
Mech Tech ProfessionalsUnit B, 3-4 De Clare Court, Pontygwindy Industrial Estate, CF83 3HU, United Kingdom
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
The deadline for applications is 16th October 2026 Initial interviews will take place week commencing 26th October 2026 If you are invited back to attend a second interview these will take place week commencing 2nd November 2026 We’re anticipation the start date for this role to be November 2026
How to apply
Email the address below to apply for this vacancy