- Employer:
- FleetEV Limited
- Location:
- The Maltings, East Tyndall Street, CF24 5EA, United Kingdom.
- Pay:
- Apprenticeship rates
- Hours of work:
- 31-40 hours per week
- Training provider:
- Cardiff and Vale College
- Level:
- Apprenticeship (Level 3)
- Sector:
- Business and Management
- Pathway:
- Business Administration
- Possible start date:
- 15 August 2026
- Closing date:
- 31 July 2026
- Positions available:
- 1
- Vacancy ID:
- 7106
Please forward CV and covering letter briefly outlining why you should be considered for the role to: Email : louise@fleetev.com
About the apprenticeship
Duties
Electric Vehicle Salary Sacrifice Scheme Administration
The Apprentice will play a central role in supporting the end-to-end administration of employer EV Salary Sacrifice schemes, including:
• Liaising with vehicle dealers to confirm delivery timescales and updating delivery dates within Automotus every two weeks to ensure accuracy
• Supporting post-delivery account management, including scheduled check-ins with employer clients
• Maintaining accurate and up-to-date records in Automotus throughout the customer journey
EV Business Leasing & Contract Hire Support
The Apprentice will support the administration of business leasing and contract hire customers, including:
• Outbound calling — proactively contacting existing and prospective customers to update records, qualify interest, book appointments for the sales team and support database cleanse activity
• Handling inbound enquiries by telephone and email, providing a professional first point of contact and directing customers appropriately
• Data entry and upload of customer and vehicle information across internal platforms
Additional information
This is an excellent opportunity for a motivated, customer-focused individual to earn a Level 3 Business Administration qualification while gaining real-world commercial experience in a fast-growing sector. The Sales and Operations Administrator will support the sales and operations team across three key areas of the business: our Electric Vehicle Salary Sacrifice (EV Sal Sac) scheme administration, Public Sector outright purchase support and EV business leasing and contract hire administration.
The role is varied, hands-on and designed to map directly to the knowledge, skills, and behaviours required for the Level 3 Business Administration standard. A strong emphasis is placed on customer service, professional communication and outbound customer contact — giving the apprentice practical experience that goes beyond administration into real sales support and customer relationship management.
Requirements
Skills
Desirable Any prior experience in customer service, sales support, or administration
• Familiarity with CRM systems or business software
• Interest in electric vehicles or the automotive sector
Qualifications
• Grade C or above in Maths, English GCSE or equivalent
• Good standard of written and verbal communication
• A customer-first mindset — professional, friendly and solution-oriented in all interactions
• Comfortable making outbound calls and speaking with customers and stakeholders by telephone
• Strong attention to detail and accuracy when handling data
• Organised and able to manage multiple tasks with competing priorities
• Comfortable working with digital tools, email and Microsoft Office (Word, Excel, Outlook)
• Proactive, willing to learn and able to take initiative
• Reliable, professional and a good team player
Language
- Welsh Spoken Skills:
- No
- Welsh Written Skills:
- No
Course details
- Training provider:
- Cardiff and Vale College
- Training provider course:
- Business Administration
About the employer
FleetEV LimitedThe Maltings, East Tyndall Street, CF24 5EA, United Kingdom
Disability confident
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Face to face at our office – The Maltings, East Tyndall St, Cardiff CF24 5EA
How to apply
Email the address below to apply for this vacancy
Please forward CV and covering letter briefly outlining why you should be considered for the role to: Email : louise@fleetev.com